Medical Affairs Operations Manager

• Manage the operational execution of global Medical Affairs programs, pilot initiatives, feasibility studies, and healthcare education programs
• Oversee timelines, budgets, KPIs, reporting, tools, and stakeholder communications across multiple initiatives
• Coordinate customer cohorts participating in education and intervention programs, ensuring strong execution and data collection
• Drive continuous process improvement and operational excellence across Medical Affairs activities
• Maintain and optimize systems supporting scientific communications, field education, and medical information management

• Coordinate real-world evidence (RWE) initiatives and feasibility studies across healthcare customer sites
• Track program outcomes, intervention effectiveness, quality improvement metrics, and customer adoption data
• Develop evidence-based materials, case studies, and customer success stories highlighting clinical and operational outcomes
• Partner cross-functionally with Medical Affairs, Clinical, Regulatory, and Marketing teams to execute evidence-generation strategies
• Translate clinical insights into compliant, customer-facing tools and educational resources

• Lead operational planning and execution of global congresses, symposia, and medical education programs
• Ensure educational content, speaker engagement, and scientific communications align with industry regulations and ethical standards
• Oversee congress logistics, budgets, vendor management, timelines, and post-event reporting
• Collaborate with internal stakeholders to align educational initiatives with organizational priorities

• Foster collaboration across global and cross-functional teams
• Operate effectively within a matrixed, global organization
• Promote accountability, innovation, and continuous improvement

• Experienced Medical Affairs professional
• Bachelor’s degree in Nursing, Life Sciences, Public Health, Nutrition Science, or related healthcare discipline required
• Master’s degree (MPH, MSN, MS, or equivalent) preferred
• Strong understanding of maternal-infant health, NICU environments, lactation science, or infant nutrition
• Knowledge of healthcare systems, clinical quality improvement frameworks, and medical education environments
• Familiarity with industry compliance standards including MedTech Europe, AdvaMed, and GPP guidelines preferred
• PMP certification or equivalent project management experience is a plus

• 5+ years of experience in Medical Affairs, Clinical Operations, Healthcare Education, or related healthcare environments
• Prior experience working directly within a Medical Affairs function required
• Experience coordinating:
  • Real-world evidence initiatives
  • Feasibility studies
  • KOL engagement programs
  • Medical education initiatives
  • Scientific congress operations
• Minimum 2 years of direct people leadership experience
• Proven ability to manage complex cross-functional initiatives in a global environment
• Experience with platforms such as Salesforce, SAP, Veeva, or KOL management tools is a plus

• Travel: approximately 20–30%, including occasional international travel
• Location: McHenry, IL (3 days in-office and 2 days remote)

• Salary Starting at $130K
• Comprehensive benefits plan
• 401K with match
• Money Purchase Plan
• 16-week Paid Parental Leave
• Generous PTO package, plus 14 paid holidays
• A great place to work!

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.