Field Service Technician - Rockford, IL

ILLINOIS VIRTUAL, USA

Full time

R0158349

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Field Service Technician

Location: Rockford, IL

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Position SummaryAre you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?

Pay and Benefits:

• Hourly Pay Range: $18 to $20, depending on location and experience levels

• Overtime available at time and a half

• Benefits:

• 7 paid holidays and 6 paid floating holidays

• Paid vacation – up to 80 hours in your first year

• 401K savings and retirement plan

• Company-provided, business-use-only vehicle

• Medical insurance available immediately

NCR Voyix Field Services creates value by delivering solutions that build long-term customer relationships. As a first line of response, you will communicate openly and effectively to identify and resolve issues—often before they arise—using training provided by NCR Voyix to deliver the right solution at the right time.

Our virtual and hands-on training enables rapid learning and real impact. NCR Voyix is committed to developing its people through a strong learning community supported by dedicated teachers, mentors, and coaches who collaborate across territories.

NCR Voyix is dedicated to fostering a diverse and inclusive workplace where employees feel valued and empowered. This role helps keep global commerce running and proudly represents the NCR Voyix brand.

Utilize your skills to:

• Perform customer installations, maintenance, and service calls promptly and effectively

• Service electromechanical equipment, including self-checkout systems, within an assigned territory

• Conduct maintenance, repairs, preventive maintenance, and system overhauls

Basic Qualifications to qualify:

• Local candidate to specific geographic area

• Authorized to work in the U.S.

• At least 18 years of age

• Have a valid driver’s license and driving record that satisfies NCR fleet requirements

• PC skills, basic electronic skills, and some specific hardware and operating system familiarity

• Ability to perform essential functions of the job with or without a reasonable accommodation

• Prolonged travel with driving several hours per day

• Rotating and weekend shifts

• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays

• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance

• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Preferred Qualifications (not required, but nice to have):

• Familiarity with large servers, mainframe computers, and imaging software

• A+ Certification, CompTIA, N+ Certification

• One or more years of related experience

Salary Range:

$42,800.00 - $64,100.00

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix ( , we specialize in turning routine transactions into meaningful connections. With a rich history ( of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture ( and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.