Registration Specialist

Job Description

Job Description

Description:

What if I told you it is possible to find a Company that lived to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply?

What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated?

See below for a feel of what the Company culture is (REALLY) like. Hint: it's amazing.

At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together!

Westcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. Our tagline – “Educate. Inspire, Empower.” – is a summary of our Mission Statement. As it suggests, the main focus of our University is to strive to enhance the opportunities of our students and employees to enjoy success through empowerment, as a result of their education and hard work.

By joining the Westcliff team, you’ll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff’s progress as we grow and succeed together!

Registration Specialist

The Registration Specialist supports the development of course schedules and the registration of students each session. The Registration Specialist aligns the course schedule with student class needs, qualified and approved faculty, and room availability and the student registrations with student degree program audits, academic standing, and status.

Duties and Responsibilities

• Develops and maintains the schedule of classes each semester
• Registers current and future students according to their degree audit needs, including adjustments related to:
  • Prerequisites and academic progress
  • Schedule change requests
  • Withdrawals and failed courses
  • Changes in student statuses
  • Class cancellations
  • Accommodations
  • Special circumstances
• Monitors student academic progress and adjusts student schedules as needed
• Aligns classes and facility for appropriateness for size and instructional needs
• Consults with academic leaders, facility administrators, and other personnel in the Office of the Registrar as needed to address issues pertaining to course and classroom scheduling
• Collaborates with technology department regarding course creation, course monitoring, and compliance with classroom needs, including syllabi, videos, resources, and textbook information
• Contributes to the overall success of the Office of the Registrar by performing all other duties as required

Knowledge, Skills, and Abilities Required

• Experience with classroom scheduling databases and tools
• Ability to analyze and utilize historical and empirical data
• Strong analytical, problem-solving and time management skills; is highly organized, able to balance priorities, and detail-oriented
• Ability to work cross-departmentally, understanding and prioritizing multiple points of view to create effective, creative solutions
• Ability to work cross-departmentally, understanding and prioritizing multiple points of view to create effective, creative solutions
• Ability to communicate effectively, verbally and in writing with an ability to present information clearly and effectively to groups of students
• Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
• Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information
• Ability to operate office equipment such as fax machines, copiers, and phone systems, and computers for spreadsheets, word processing, database management, and other applications
• Strong written, oral, and digital communication skills
• Proficiency with Google Suite and Microsoft Office
• Flexibility with hours

Education and Experience

• Bachelor’s degree required
• 1-2 years of clerical or customer service experience required, preferably in an academic institution
• Prior experience working with international students preferred
• Prior experience in roles directly related to FERPA compliance preferred

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound.

Westcliff University is an Equal Opportunity Employer