Systems Support Specialist
Trimble
Champion Customer Success: Provide expert-level support via phone and screen-sharing to help clients navigate configuration, product functionality, and hosted services. Master Technical Troubleshooting: Dive deep into system performance, permissions, and data inconsistencies to resolve complex application errors. Drive Platform Evolution: Collaborate directly with Development teams by documenting defects and trends to influence future software enhancements. Author Knowledge Excellence: Develop and publish high-impact Knowledge Base articles that empower both peers and customers to find rapid solutions. Essential Skills & Experience. Technical Foundations: You hold a college degree in a relevant field and have a solid understanding of relational database concepts. Platform Expertise: You possess advanced proficiency with Microsoft Windows desktop/server operating systems and Google products. Natural Problem-Solver: You are a highly motivated self-educator with a "detectives instinct" f...Support Specialist, Systems, Technical Support, Windows Server, Specialist, Technology, Manufacturing
Vacancy posted 1 day ago
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