Academic Success Advisor

Academic Advisor 1

Job Family: Academic Advising

Time Type: Full time

Position Salary Range: $48,000 - $50,000 annually

Job Profile Summary:

Provides direct student-facing support to undergraduate students enrolled at the university. Utilizes a wide range of software, student development theory, and retention-focused strategies. Working under direct supervision to support students by performing specific, articulated goals and outcomes

Job Description:

The School of Politics and Global Studies seeks an Academic Success Advisor to join our team. The undergraduate advising team provides academic advising to in person and online Political Science, Global Studies, and International Relations majors, and is also a key contributor to promoting and supporting student retention and graduation. Under the supervision of the Assistant Director of Academic Services, the Academic Success Advisor guides students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies. The School of Politics and Global Studies encourages opportunities for professional development and work/life balance.

Essential Duties:

• Serve as a professional academic advisor for the School of Politics and Global Studies in The College of Liberal Arts and Sciences primarily working with students in the school's undergraduate degree programs (Political Science, Global Studies, and International Relations majors).
• The position requires utilizing a proactive approach to academic advisement, attention to detail, strong problem-solving skills and the ability to work collaboratively with academic partners across the university.
• Provides 1:1 as well as group academic advisement for both Online and Tempe campus Political Science, Global Studies, and International Relations majors to identify all academic options including, but not limited to: degrees, extracurricular activities, study abroad program(s), research, and internships; support and provide academic advice to student in selection of options best suited to student's goals.
• Monitor student academic progress through a variety of reporting tools including eAdvisor, Advisor Portal, and Salesforce; work closely and collaboratively with students, faculty, and staff to ensure academic success and timely progress towards completion of degree.
• Assist with academic program development and implementation.
• Act as college/academic unit liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success.
• Work under limited or minimal supervision, handle problems, providing guidance and advice to students.
• Respond to student questions and concerns; work with students to resolve all issues to ensure ongoing satisfaction with program and successful progress towards completion.
• As primary liaison, connect students with academic and personal resources including, but not limited to: tutoring, coaching, counseling, and career services; provide follow up to ensure satisfaction with and effectiveness of services.
• Work collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
• Attend meetings, workshops and professional development opportunities to retain current working knowledge of policies, procedures and programming.

Desired Qualifications:

• Evidence of Master's Degree completed at the time of application.
• Experience at the collegiate level in academic advising (in person, online, or by phone).
• Experience using student information systems such as PeopleSoft, Salesforce, and DARS degree audit.
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based college academic advising strategies.
• Experience in higher education level academic advising in an academic department.
• Demonstrated knowledge of ASU academic structure and organization.
• Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes.
• Experience using Microsoft Office computer applications.
• Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration and other interested parties.
• Experience working effectively in an environment subject to quickly changing priorities.
• Evidence of effective communication skills.
• Experience interpreting student needs and determining when referral to other University resources is appropriate.
• Experience demonstrating sensitivity to needs of a student population.

Working Environment:

• Performing activities in an environmentally controlled office setting. Using computer and office equipment, i.e. printers, copiers, fax machines, telephones, calculator.
• Frequently bending, reaching, lifting, pushing, pulling, and transporting up to 25 pounds.
• Standing for varying lengths of time and walking moderate distances to perform work.

Driving is not required for this position.

Campus: Tempe

Funding: No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.