General Manager - Charlotte

Why join us?


At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

DWR at MillerKnoll is the perfect opportunity for you to grow your career in the interior design industry.


What We Offer:

• Competitive base salary with commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Self-Managed vacation, paid holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to /$150/month
• Generous employee discounts
• And more!

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)


About the Role:
Design Within Reach at MillerKnoll is the perfect opportunity for you to grow your career in the interior design industry. Our Studios serve as both a retail environment and as a community center for design, inviting constant interaction between the customer, our furniture, and our team. You will learn the story behind our iconic products from esteemed designers such as Charles and Ray Eames and Jens Risom as well as leading manufacturers like Herman Miller and Knoll. Our General Managers are responsible for all leadership activities within the Studio. You will report to a Regional Director.

What you'll do:

You'll have opportunities to:

• Build trusting relationships by developing, leading, and motivating a team through goal setting and providing consistent recognition, coaching, feedback, and training.
• Manage the full-life cycle of talent acquisition including partnering with Human Resources for performance management related situations.
• Ensure the Studio procedures are followed to represent the best in design by utilizing visual directives, presentation, and general housekeeping standards in order to maximize profit and manage expense control goals.
• Lead team on creating floorplans, design presentations, weekly trade, and home visits
• Build positive working relationships with the Studio team, work with the Regional Manager and share business insights, best practices, and develop strategies to grow the business.

Does this sound like you?

This might be you if you have the following:

• Retail management experience preferred
• Demonstrated design skills and a passion for the design profession.
• Financial literacy, business acumen and ability to manage budgetary responsibilities.
• Proficiency with MS Office software, web navigation and 3-D rendering programs.
• Able to routinely move objects weighing more than 20 pounds and to understand safety requirements.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at View email address on click.appcast.io.