QA Manager - Food mfg.
TecHOUNDS
Quality Assurance Manager is a hands-on leader responsible for overseeing food safety, quality systems, and regulatory compliance across our chilled food operations.
Responsibilities
Responsibilities
- Lead and manage QA team members, including Supervisors and Technicians.
- Oversee implementation and maintenance of SQF, HACCP, and GMP standards
- Ensure audit readiness and lead internal, customer, and third-party audits.
- Manage customer complaints and drive root cause analysis and corrective actions.
- Monitor sanitation practices and ensure compliance with regulatory requirements.
- Develop and deliver training programs for QA and production staff.
- Collaborate cross-functionally to resolve quality issues and improve processes.
- Maintain and analyze quality metrics and KPIs (e.g., audit scores, complaint resolution time).
- Lead product hold, release, and recall procedures.
- Serve as the in-plant expert for crisis management and food safety.
- Support sustainability and waste reduction initiatives.
- Bachelor's degree in food science, Microbiology, or related field (advanced degree preferred).
- 10+ years of progressive experience in quality, food production, sanitation, or food safety.
- Quality certifications preferred (e.g., CFS, CQM, CQE, CQA).
- SQF or BRC certification required.
- Proficiency in Microsoft Office and digital QMS platforms (e.g., SAP, TraceGains).
- HACCP and Food Safety training required.
- Strong leadership, communication, and project management skills.
- Bi-lingual (Spanish/English) preferred.
Vacancy posted 2 days ago
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