Director of Advisory Services

Job Description

Job Description

ABOUT US

Grant Cardone Enterprises is a comprehensive small business education and consulting firm helping business owners grow and scale. Our fasting growing program and our flagship B2B offering, Fractional Revenue Consulting (FRC), pairs small business owners with a dedicated 1-on-1 advisor who executes our proven 144- point business implementation framework. Our Subject Matter Expert Office Hours on CRM, Landing Pages, Paid Media, Data & Tracking, Social Media, and AI further supplement the client’s support.

FRC is not coaching. It is not education. It is implementation and execution, and it’s the engine driving measurable revenue outcomes for our clients.

THE ROLE

We’re looking for a Director of Advisory Services to run the team responsible for the FRC delivery. This is a senior leadership role with full operational ownership of FRC delivery. You will lead a team of 15 FRC Advisors, oversee the FRC Customer Success function, and direct the Office Hours team.

Your mandate is simple: ensure every FRC client receives world-class implementation that drives revenue, retention, and referrals. You’ll build the systems, set the standards, develop the people, and own the outcomes.

KEY RESPONSIBILITIES

Advisory Team Leadership (15 Advisors)

• Lead, coach, develop, and grow a team of 15 FRC Advisors delivering our 144-point implementation framework to clients
• Set performance standards, conduct call reviews, and build advisor development paths
• Drive consistent execution quality across every client engagement
• Recruit, onboard, and ramp new advisors as the team scales

Customer Success

• Own client retention, satisfaction, and outcome reporting across the FRC book
• Build the systems that track client progress against the 144-point framework
• Identify at-risk accounts early and deploy interventions before churn happens
• Convert successful clients into case studies, testimonials, and referrals

Office Hours Team

• Direct the specialist bench (CRM, data tracking, workflows, media buying, landing pages) that supports FRC clients
• Ensure office hours are high-signal, well-attended, and tightly aligned to client implementation needs
• Coordinate specialist deployment against client demand and advisor requests

Cross-Functional Leadership

• Partner with Sales to ensure smooth handoff and accurate expectation-setting for new clients
• Feed a steady pipeline of named client wins (specific dollar outcomes, specific timeframes) to Marketing
• Report delivery health, retention, and outcomes directly to the President

QUALIFICATIONS

Required Skills

• Proven leadership experience managing client-facing advisory, consulting, and customer success teams
• Track record building systems, standards, and accountability structures that scale
• Strong command of Sales, Marketing and Revenue Operations
• Experience coaching and developing high-performing individual contributors
• Operator mindset, able to own outcomes and move fast without sacrificing quality
• Experience with CRM platforms (HubSpot, Salesforce, or similar), marketing automation, and revenue operations tooling
• Background managing P&L or delivery margin for a service line
• Experience converting client outcomes into marketable proof (case studies, testimonials, ROI data)

YOU ARE

• Direct, decisive, and accountable
• Energized by ownership, not insulated by process
• A coach who develops people without lowering the bar
• Confident operating at a high pace with high standards

KEY SUCCESS METRICS

• Every FRC Advisor operates against a clear, measurable performance standard
• Client retention and NPS improve quarter-over-quarter
• Office Hours becomes a defining differentiator in FRC’s value proposition
• The 144-point framework is delivered with consistency across all 15 advisors
• A pipeline of named client wins (specific dollar outcomes, specific timeframes) flows steadily to Marketing
• The Director of Advisory Services role becomes the operational backbone of FRC

THE OPPORTUNITY

• Own delivery for one of the largest small business consulting programs in America
• Build and scale the team and systems behind a high-growth B2B offering
• Direct collaboration with Grant Cardone’s executive team in a fast-paced, 10X culture
• Competitive base compensation plus performance-based incentives
• Access to world-class tools, resources, events, and a team committed to domination

10X TOTAL REWARDS

• Competitive base salary plus performance-based incentives
• Comprehensive health, dental, and vision coverage
• Paid time off and company holidays
• Immersion in the 10X culture — live events, content, and a world-class professional network
• Direct access to Grant Cardone's executive team and proven growth systems

COMMITMENT TO DIVERSITY

Grant Cardone Enterprises is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.