Test Operator

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities. Our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere. The Test Operator role will handle device testing and coordinate with our 20+ cities to drive best practices in logistics, ensuring a world class post-sales experience for our merchants. This role may sometimes assist with shipments and inventory management. This is a 5 days on-site position. What You'll Focus On Operates devices to test functioning of parts or whole units Runs software programs to test device functionality Tests components or circuits of faulty equipment to locate defects, using special diagnostic software programs Tests repaired systems of the devices to ensure that they are in working order Compares findings with the customers reported problem and advice of failures found Returns unit back to the vendor for repair if unit fails test May install and configure repaired equipment, including operating software or peripheral equipment QC returned equipment to evaluate if equipment can be repurposed Other duties as assigned by supervisor and manager, such as overseeing shipments process from receiving, tagging inventory, managing inventory levels and shipping equipment out to other cities What You Bring 0-3 years of operational experience Bachelor’s degree in a relevant field preferred Basic knowledge of windows/IOS operating systems, including navigating software applications, software installations, software application configuring, pre-setting and troubleshooting minor technical issues Experience with hardware testing, including troubleshooting, diagnostics, and performance evaluation of electronic or computer components Must be physically present on-site during designated work hours and maintain consistent and reliable attendance to fulfill job responsibilities effectively Must be able to multitask Strong organizational and project management skills required Ability to manage time and prioritize effectively required Ability to communicate clearly with different stakeholders required Ability to learn technical aspects of POS related hardware and software required Working Condition Long periods of sitting and working in front of a computer. Prolonged periods of walking and standing throughout the day. Lift, move, and carry equipment weighing up to 50 lbs as part of regular job duties. What We Offer Medical, dental, and vision insurance 401(k) 100% employer-paid Short-Term Disability (STD) 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance Company holidays Birthday off Flexible Paid Time Off (PTO) Employee Assistance Program (EAP) Hourly pay is $20 to $23 Are you authorized to work in the United States? * Will you require, now or in the future, sponsorship to work in the United States? * Do you live in the Chicago area or are you willing to relocate to Chicago? * Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Chowbus’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury #J-18808-Ljbffr