Intake Coordinator

Transform Lives as a Full-Time Home Health Intake Coordinator – Shelby County, TN

Make a real difference in your community! Tennessee Quality Care is looking for a compassionate Intake Coordinator to join our Home Health team. Help support patients and families by coordinating care services that allow individuals to recover, manage chronic illness, and maintain independence in the comfort of their own homes.

Why You'll Love Working With Us:

• Competitive Pay + PTO & Paid Holidays
• Flexible Schedule – Monday to Friday, 8:00 am – 4:30 pm
• 401(k) with Company Match
• Comprehensive Benefits Package
• Supportive, team-oriented environment

Serve patients where they live. Grow your career. Be valued. Make an impact.

We Offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

What You'll Do:

• Receive referrals by phone or in person for the designated department
• Explain benefits and services to patients, families, and community contacts
• Assist with identifying alternative services when a patient is not a candidate for hospice care
• Coordinate scheduling for initial nursing assessments and admissions
• Maintain admission packets and ensure proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities and referral source relationships
• Provide telephone and clerical support to team members as needed
• Maintain accurate clinical records and track patient goals and progress

Qualifications:

• Must be at least eighteen (18) years of age
• Minimum of one (1) year of experience in home care, Home Health, or a healthcare-related field preferred
• Ability to complete documentation accurately, legibly, and in a timely manner
• Ability to handle stressful and sensitive situations professionally
• Strong interpersonal, verbal, and written communication skills
• Valid driver's license and proof of insurance required

We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.