Quality Technician- 2nd Shift

Job Details Job Location: NEW LENOX, IL 60451 Salary Range: $21.00 - $23.50 Hourly Job Shift: 2nd Shift Job Summary The Quality Technician, under the direction of the Quality Supervisor, is responsible for supporting the implementation and monitoring of quality control techniques, processes, and procedures to ensure the consistent production of safe, high‑quality beverage products. This role requires strict adherence to Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs) and plays a critical role in maintaining compliance with all internal and external food safety standards. Essential Duties and Responsibilities Practice, teach and enforce the Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs) established for Quality Practice and enforce all Safety policies and procedures Review production records for compliance with quality standards Put together COAs following customer requirements Read APC and rapid yeast and mold plates, update Micro Spreadsheet, and report out‑of‑spec results to Quality Manager Assist Techs with micro‑plating and product testing when needed Manage customer sample requests (collection, shipping, and updating tracker) Manage lab supplies and inventory (complete weekly inventory and create/submit purchase order request) Take environmental monitoring swabs, ship to 3rd party lab, and update EMP tracker Assist in internal and external audits and documentation Assist in customer complaint investigations and documentation Coordinate rework projects with the production team and ensure necessary documentation is completed Assist with non‑compliant quality and food safety investigations and ensure necessary documentation is completed Monitor Calibration Log for compliance and help schedule services Comply with all company policies, practices, and procedures Support team member safety by promoting safe work practices, monitoring compliance with policies, and minimizing physical hazards to promote an overall safe work environment Participate in proactive team efforts to achieve departmental and company goals Provide leadership to others through example and sharing of knowledge/skill Learn, and adhere to, all established Safety policies & procedures, Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMPs) Learn, and adhere to, all Quality policies and procedures including Safe Quality Food (SQF), Hazard Analysis and Critical Control Points (HACCP) and Hazard Analysis and Critical Quality Points (HACQP) Perform other duties as assigned Qualifications High school diploma or GED required; 2+ years of work experience preferred, ideally in a manufacturing environment Demonstrated ability to read, write, and communicate effectively in English to ensure understanding of written procedures, safety instructions, technical documentation, and verbal communications Basic math skills including addition, subtraction, multiplication, division, and use of weights and measures; must be comfortable using a calculator Familiarity with basic computer systems and control interfaces Basic understanding of food production and food safety principles is a plus Team‑oriented attitude; respectful, approachable, honest, dependable, and adaptable to change Capable of resolving conflicts professionally Able to prioritize tasks and remain productive under shifting demands Follows both written and verbal instructions accurately Highly motivated, reliable, and hands‑on with a strong problem‑solving mindset Able to identify and address inconsistencies or quality issues with accuracy and precision Physical Demands Ability to work beyond regularly scheduled hours during peak periods or critical operations Must possess adequate vision, hearing, and verbal communication skills to meet essential job performance and safety standards Ability to stand and walk for extended periods and regularly perform physical tasks such as pushing, pulling, lifting, climbing, bending, stooping, squatting, and using hands for detailed tasks Physically capable of performing tasks such as lifting, climbing, and using hand and power tools, including pallet jacks, scales, ladders, and standard material handling and cleaning equipment Capable of safely lifting up to 50 pounds frequently throughout the day; ability to handle heavier items with proper lifting equipment or team‑assisted techniques to ensure safety Work Environment Employees must be able to work in a dynamic manufacturing environment that may include exposure to odors, dust, moderate noise levels, and fluctuations in temperature and ventilation. Work environment may involve exposure to inclement weather. Appropriate personal protective equipment (PPE) must be worn at all times, which may include but is not limited to safety glasses, steel‑toed shoes, gloves, hairnets, uniforms, and face shields, as required by specific job duties and safety protocols. Quality Statement Follow Good Manufacturing Practices (GMPs), allergen control, food defense, HACCP, SQF, and regulatory requirements to produce consistently safe, quality products Ensure documentation of visitors, contractors, and customers on each visit in and out of the facility to maintain good manufacturing practices, allergen controls, food defense/food security and HACCP controls Report all food safety and quality issues to management immediately Partner with colleagues across all functions to share knowledge, skills, and information regarding quality and food safety Adhere to all health and safety work practices Exhibit an understanding of quality and food safety standards and be able to speak about the Finlays quality and food safety system and your role in it Handle customer complaints in a timely and professional manner so that the customer is put first always Participate fully in Finlays programs that drive continuous improvement methodologies Equal Opportunity Statement Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays employs individuals that are 18 years of age or older. This position is not eligible for Visa Sponsorship. #J-18808-Ljbffr