Call Center Sales Representative

Job Description Job Description The Call Center Sales Representative plays a key role in engaging with customers through outbound and inbound calls, focusing on lead qualification and appointment setting while ensuring customer satisfaction. Working within a small team of 1-5 members, this position utilizes sales tools such as MarketSharp and SalesLeap to manage customer interactions efficiently and support database management. ** Responsibilities ** Make outbound calls and answer inbound calls to engage customers Qualify leads and make appointments to drive sales opportunities Maintain and update customer databases accurately Handle customer complaints to ensure satisfaction and retention Utilize MarketSharp and SalesLeap CRM software for customer relationship management Preferred Qualifications 1+ years of experience in sales High School Diploma or equivalent Familiarity with Customer Relationship Management (CRM) systems Strong sales techniques and communication skills Active listening and effective time management Problem-solving and persuasion abilities Accuracy in data entry and teamwork skills #J-18808-Ljbffr