Customer Service Rep for Window and Glass Repair

Customer Service Representative - Window & Glass

A growing, career-focused organization is seeking a


Customer Service Representative


to support its Window & Glass department. This role is ideal for someone who thrives in a fast-paced, high-volume environment and excels at multitasking.

Responsibilities:

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  Handle a high volume of inbound calls and emails
  
  



• 
  Manage multiple customer claims at once
  
  



• 
  Navigate 4-6 applications using dual monitors
  
  



• 
  Deliver excellent customer service while meeting deadlines
  
  



• 
  Work collaboratively with a team of 10 representatives
  
  

Qualifications:

• 
  Customer service experience in a high-volume setting
  
  



• 
  Strong multitasking and time-management skills
  
  



• 
  Comfortable working across multiple systems simultaneously
  
  



• 
  Professional written and verbal communication skills
  
  

Schedule:

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  Monday-Friday, 9:00 AM-5:30 PM
  
  



• 
  Occasional Saturday once a month (7:30 AM-1:00 PM)
  
  

Pay & Growth:

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  Starting hourly pay of $18 to $19 per hour
  
  



• 
  Growth and increased income potential
  
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.