Assistant Store Manager - Customer Experience

PetSmart

PetSmart, Inc. - - Responsibilities: Provide exemplary leadership for the store by driving the pet parent experience through culture and strategies, achieving targeted results.; Lead and coach associates on proper processes to ensure pets in our care are safe and healthy; manage staffing coverage for experience activities.; Oversee the pet parent experience across PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions; respond to pet parent concerns.; Drive and identify opportunities to grow the business and hold associates accountable in achieving store P&L targets; manage expenses including labor and supplies.; Ensure store standards and compliance with policies and code of ethics; participate in recruiting, onboarding, mentoring, and performance reviews.

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Vacancy posted 11 hours ago

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