Service Advisor

Job Description

Job Description

Come find your forever career. We are a LOCALLY owned, family-operated company that has been in operation since 1990. We proudly offer employee discounts, a full package of benefits, and a wonderful work environment! If you're tired of working for a corporate store, we would love to show you how much better your work life can be.

Have an opportunity to live in one of the best places in the world!  Downhill or Cross-country Ski, snowmobile or snowboard in the winter. We have Whitefish Mountain Resort in our town! You can be on a chairlift 20 minutes from the dealership! Hike, camp, fish, kayak, boat on the lakes, or Visit Glacier National Park in the summer. We are only 20 minutes from the west entrance of the park! We boast about world class big game hunting as well. We truly live in an outdoor wonderland!

It's small town living around here, but we do have normal amenities and services that are nice to have. People are friendly and there is very little traffic you'll have to deal with. Our life is a little slower paced, but we still do have Walmart, Target, Costco, and most other chain stores in Kalispell 12 minutes from the dealership.

If this sounds like something you'd enjoy, we want to hear from you! Come join our family of team Job

Now Hiring: Service Advisor (Salary Pay)
Don’K’ Chrysler • Dodge • Jeep • Ram

Don’K’ Chrysler Dodge Jeep Ram is looking for a motivated, customer-focused Service Advisor to join our growing service team. This is a salary-based position, offering stability, growth, and the opportunity to work with one of the industry’s most respected brands.

Position Overview:
As a Service Advisor, you will be the primary point of contact between our customers and service department. You’ll ensure a smooth, transparent, and positive service experience from check-in to delivery.

What You’ll Do:

• Greet customers and assess vehicle service needs
• Write and manage repair orders accurately
• Communicate recommended services and timelines clearly
• Coordinate with technicians to ensure quality and efficiency
• Provide exceptional customer service and follow-up
• Maintain CSI standards and dealership policies

What We’re Looking For:

• Previous automotive service advisor experience preferred
• Strong communication and organizational skills
• Customer-first mindset with professional appearance
• Ability to thrive in a fast-paced environment
• CDJR experience is a plus, but not required

What We Offer:

• Competitive salary (not commission-based)
• Stable, full-time employment
• Growth opportunities within Don’K’ Automotive Group
• Supportive team environment
• Employee discounts and benefits package

Join a dealership that values professionalism, teamwork, and long-term success

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position, with or without reasonable accommodation.

Employees in this role may be required to:

Frequently stand, walk, sit, bend, stoop, kneel, twist, and reach

Use hands and fingers to handle, feel, grasp, or operate tools, equipment, and office machinery

Occasionally climb, balance, crouch, or crawl

Lift, carry, push, and/or pull items weighing up to 50 pounds

Maintain physical stamina and mobility throughout scheduled shifts

Work in various indoor and/or outdoor environments depending on business needs

Perform repetitive motions and remain in stationary positions for extended periods as required by the job

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Wage: $75,000-$90,000 per year

Equal Opportunity Employer / ADA Statement

Don K Chevrolet is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

In compliance with the Americans with Disabilities Act (ADA), Don K Chevrolet provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, unless doing so would create an undue hardship on the operation of the business.