Information Technology (IT) Intern

Job Description

Job Description

KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond.

Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500+ students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, then build the skills and confidence they need to thrive.

We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together.

POSITION OVERVIEW

The Information Technology Intern is responsible for performing and assisting with various administrative tasks and projects to support the Information Technology (IT) Team. The internship will take place from June 30, 2026 through August 28, 2026.

DUTIES/RESPONSIBILITIES

• Assist in the development and implementation of Information Technology initiatives.
• Supports with troubleshooting hardware and software issues
• Support the setup, configuration, and maintenance of computer systems and peripherals.
• Maintain and update documentation related to IT processes and assets.
• Assist with software installations, updates, and patches.
• Support users with technical issues and inquiries.
• Participate in IT projects and initiatives as assigned.
• Help ensure cybersecurity protocols are followed.
• Conduct research on new technologies and tools to improve efficiency.
• Build and maintain relationships with community organizations and diverse employee groups.
• Assist with various administrative tasks.
• Provide administrative support for IT projects as needed
• Deliver administrative support for IT functions, including scheduling meetings and handling correspondence.
• Occasionally attend meetings virtually, take notes, and outline next steps or support in drafting meeting agendas and materials.
• Support IT with maintaining IT databases and systems, ensuring accuracy and completeness of information.
• Respond to employee inquiries and redirect to appropriate IT team members when necessary.

KIPP Capital Region

• Perform other duties as outlined by IT Leadership.
• Committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all our stakeholders to participate in this work so that we can create a future without limits for our students together.
• Complies with all charter, federal, state, and local laws and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services
• Adheres to organization policies and procedures; promotes and supports mission, vision, and values, including developing and participating in internal surveys and data collection for continuous improvement initiatives.

KNOWLEDGE/SKILLS/ABILITIES

• Commitment to anti-racism and equity
• Strong DEI lens with exceptional creative power in leading anti-racist practices
• Thrives in a fast-paced, team-oriented, mission-driven culture
• Demonstrates a growth mindset and a desire to continually improve through feedback
• Strong work ethic, entrepreneurial spirit, and flexibility to accommodate the high level of responsibility, multiple priorities, and rapidly changing environment
• Demonstrated ability to influence cross-functional teams in a rapidly changing environment.
• Must be able to work a flexible schedule.
• Ability to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives.
• Pass a Criminal Background Check

Education and Experience

• Be a current High School student and hold an employment certificate, also called working papers, in order to hold a job in New York State.
• Interest in working in a dynamic and supportive work environment committed to Diversity, Equity, Inclusion, Well-Being, and Belonging.
• Open to an opportunity to make a meaningful impact on our community culture and external relationships.
• Knowledge of Canva (preferred), Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Google Suite.
• Knowledge of proper office procedures, including filing, answering the telephone professionally, photocopying, greeting all visitors cordially, and handling information with confidentiality.
• Prior experience working in schools and urban communities is preferred but not required.
• Ability to work a flexible schedule outside of regular business hours.
• Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives.

Physical Requirements

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Prolonged periods were spent sitting at a desk and working on a computer.
• Must be able to access and navigate all areas of the school and other facilities as needed.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee needs to read, write, and speak English fluently.
• While performing the duties of this job, the employee is required to stand, walk, sit, use fingers to type, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance; stoop/bend and reach, kneel, crouch or crawl; talk, hear.
• Dexterity requires writing and operating standard office machines such as computers, printers, copiers, fax machines, phones, and calculators.
• Ability to occasionally lift and move up to 20 pounds.

When you join KIPP Capital Region, you are joining in on our promise to families that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop a passion for learning and the drive necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in the Capital Region. And while the biggest perk to working at KIPP Capital Region is doing work that makes a lifelong difference in the lives of our students, you'll find that's not the only benefit we offer:

• Hands-on experience in a professional IT environment.
• Opportunity to enhance technical skills and gain practical knowledge.
• Mentorship and guidance from experienced IT professionals.
• Potential for resume building and future professional references.
• Casual dress code
• And so much more! For more information on the benefits of joining KIPP Capital Region, please view our Employee Benefits Summary .

Learn More:
KIPP Capital Region offers a competitive pay at $18.00 hourly for this non-exempt role.

All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it’s like to work at KIPP Capital Region: kippcapital.org/join -our-team/

This role is located at KIPP Capital Region schools in Albany & Troy, NY.