Admissions Coordinator Fulltime

Job Description

Job Description

Description:

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We are seeking a highly organized, customer-focused Admissions Coordinator to join our Skilled Nursing and Long-Term Care team. This is a non-clinical role responsible for managing the admissions process from initial referral through resident admission, ensuring a seamless experience for residents, families, hospitals, and referral partners.

The ideal candidate will have strong communication skills, knowledge of post-acute care admissions, and the ability to build relationships while supporting census growth and exceptional customer service. Admissions Coordinators in SNF/LTC settings commonly manage referrals, coordinate admissions, conduct tours, verify payer sources, and serve as a liaison between referral sources, families, and facility leadership. 

• Serve as the primary point of contact for prospective residents, families, hospitals, and referral sources. 
• Manage incoming referrals and admission inquiries via phone, email, fax, and electronic referral systems. 
• Coordinate the admission process from referral through admission. 
• Verify insurance coverage and payer sources, including Medicare, Medicaid, Managed Care, and private pay. 
• Schedule and conduct facility tours for prospective residents and families. 
• Communicate facility services, amenities, and admission requirements. 
• Collaborate with facility leadership to facilitate admission decisions and ensure appropriate placement. 
• Prepare and maintain admission records, referral tracking logs, and census reports. 
• Develop and maintain positive relationships with hospitals, case managers, discharge planners, physicians, and community partners. 
• Follow up with new residents and families to ensure a positive transition and customer satisfaction. 
• Assist with census development initiatives, community outreach, and marketing activities. 
• Ensure compliance with all facility policies and applicable federal, state, and payer requirements. 

• Competitive Pay
• Shift Differentials for select shifts and positions
• Paycheck Advances
• Paid sick leave and vacation
• Paid Holidays
• Medical, dental and vision insurance
• Health and Dependent Care FSA
• Company paid Basic Life Insurance
• Voluntary benefits: Life, AD&D, Short-Term Disability, Critical Care & Accident Insurance
• Employee Assistance Program (EAP)
• 401K Plan
• Employee Discount Program
• Paid Mentorship and professional growth opportunities
• Employee Referral Bonus Program

At our facility, we believe the admissions experience sets the tone for every resident's journey. As an Admissions Coordinator, you'll play a vital role in helping residents and families navigate an important transition while contributing to the growth and success of our community.

Apply today and become part of a team dedicated to excellence in long-term care.  

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred. 
• Minimum one (1) year of admissions, healthcare customer service, business development, or related experience preferred. 
• Experience in Skilled Nursing, Long-Term Care, Rehabilitation, Assisted Living, Home Health, or Healthcare Admissions strongly preferred. 
• Knowledge of Medicare, Medicaid, Managed Care, and insurance verification processes preferred. 
• Strong interpersonal, organizational, and problem-solving skills. 
• Excellent verbal and written communication abilities. 
• Proficiency with Microsoft Office and electronic medical record/admissions systems. 
• Ability to manage multiple priorities in a fast-paced environment. 
• Professional appearance and customer-service-oriented demeanor.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.