Part-Time Administrative Assistant

Job Description

Job Description

Part-Time Administrative Assistant/Program Assistant | $17.00–$17.50 per hour | Monday – Friday  Flexible Schedule / 20-25  hrs per week. 

  What Matters Most

• Competitive Pay of $17.00 - $17.50
• Schedule: Mon – Friday 8:00an – 5:00 pm
• Location: Houston, TX 77040
• Contract 3-4 months – Possible Temp to Hire
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

Job Summary

Our client is seeking a compassionate and organized Administrative Assistant/Program Assistant to serve as the first point of contact for seniors seeking assistance. This role supports clients throughout the application process for community service needs by providing exceptional customer service, maintaining accurate documentation, coordinating office operations, and ensuring seniors receive the resources and support they need. The ideal candidate is an organized self-starter, enjoys helping others, thrives in a fast-paced office environment, and has strong administrative and communication skills.

  Responsibilities:

• Serve as a point of contact for older adults and veterans seeking information or assistance, including answering incoming calls and directing inquiries appropriately.
• Support resource navigation by gathering information, documenting needs, researching community resources, making follow-up calls, and connecting individuals with appropriate organizations and services.
• Accurately enter information, upload documentation, and maintain detailed notes within HST’s systems.
• Provide administrative support for HST programs and events, including preparing materials, coordinating with vendors and community partners, making outreach calls, and assisting with event preparation, registration, and follow-up.
• Assist with general office operations and other administrative duties as needed.

Qualifications and Requirements

• High school diploma or GED required; some college or relevant training preferred.
• One to two years of administrative, customer service, community service, or client/member support experience preferred.
• Strong interpersonal and telephone communication skills, with the patience and professionalism necessary to work effectively with older adults and veterans.
• Excellent organizational skills, attention to detail, and ability to maintain accurate documentation and follow-up.
• Ability to work independently, take initiative, manage multiple priorities, and adapt as organizational needs change.
• Strong research and problem-solving skills, including the ability to locate and verify community resources and information.
• Professional written communication skills for correspondence with members, community partners, vendors, and other stakeholders.
• Ability to maintain confidentiality and appropriately handle sensitive member and organizational information.
• Comfortable using Google Workspace, Microsoft Office, ChatGPT/AI tools , and cloud-based applications, with the ability and willingness to learn new systems.
• Experience with CRM/database systems and Canva is a plus but not required.
• Willingness to assist with community programs and events, including preparation, outreach, registration, setup, and follow-up.
• Reliable transportation and ability to attend occasional HST programs and events at community locations throughout the Houston area.
• A genuine interest in helping older adults and strengthening the community
• Ability to thrive in a fast paced office environment, organized, adaptable and ability to change hats and responsibilities quickly.

  Benefits and Perks:

• $17.00 – $17.50 per hour
• Medical Benefits via Agency
• Near shopping and restaurants 
• Training & Growth opportunities

Your New Organization:

Houston-based 501(c)(3) nonprofit organization founded in 2024. Its mission is to help older adults overcome barriers to healthcare, benefits, and social connection so they can remain independent and thrive within their communities

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

In the spirit of pay transparency, we want to share the base hourly pay rate for this position is $17.00 - $17.50 per hr, not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.