Guest Service (Bartender, Counter, Food Runner)

Description:
This position is responsible for ensuring the quality, cleanliness, service, profitability and the efficient operation of the Dining Area while on duty.

Reports to:
• Management Team

Daily Responsibilities:
• Reflects positively on the company and its staff
• Communicates with all guests in a congenial manner
• Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
• Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the HostTraining Manual
• Identifies areas of need within the beverage service and dining area and correct problems
• Communicates the company's marketing efforts to the guest
• Contributes to the overall positive morale of the operation's staff
• Assists in the completion of the adherence to the staff training program of trainees in the service area
• Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
• All guests and staff members must be treated with dignity and respect

Requirements:
The following is a list of your job requirements.
• All Employees are required to be available on Sundays on a rotating basis.
• No visible piercings other than ears and nose. Nose ring limited to a small stud in size.
• No visible tattoos for service staff which are macabre, violent or distasteful in nature.
• Adhere to all safety, sanitation, and administrative procedures
• Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
• Must be able to work in temperatures which could vary greatly from different sections of the restaurant
• Prepared to conduct weekly cleaning and maintenance duties
• Prepared and in your workplace at the scheduled time
• Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
• Answer questions guests have regarding our products or services
• Comply with all state and federal law regarding serving alcohol
• Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
• Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
• Able to bend at the waist and lift items up to 50 lbs. to waist level
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for an 8 to 12 hour shift.