Server

Uptown Alley_Uphoff Ventures LLC

Job Description

Benefits:

Fun and Exciting Work Environment
Culture & Community - engaging team events, monthly team recognition
401k, Roth IRA
Financial Security - competitive salary, incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working schedule
Health & Wellbeing - company sponsored health and vision insurance
Professional Development

Role Purpose:
The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience.

Key Responsibilities:

Strategic and Financial Responsibilities
- Upselling and Revenue Generation
- Payment Processing
- Table Turnover and Seating Optimization
Operational Responsibilities
- Compliance and Safety
- Problem Resolution
- Menu Knowledge
Customer Service Responsibilities
- Customer Satisfaction

Education & Qualifications:

Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
High School Diploma or Equivalent
Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience:

Servers should have prior experience working as servers in a restaurant or hospitality setting
Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service
Desirable - Previous experience in a high volume restaurant

Skills & Competencies:

Customer Service Orientation
Communication Skills
Attention to Detail
Technological Proficiency
- POS Systems
- Reservation Systems

Personal Qualities:

Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.

Languages:

English
Desirable - Spanish

Department: Operations/Culinary
Location: On-Site
Travel Required: No
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager/AGM
Collaborates With: Management team, Administrative support
Supports & Engages With: FOH, BOH

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Vacancy posted 23 days ago

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