Customer Communication Specialist
Window World of The Capital District
Job Description
Job Description
We are seeking a Customer Communication Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Locally owned and operated remodeling company with the support of a national powerhouse. We provide exterior remodeling solutions to homeowners in the Capital District at a fair and honest price. We believe in supporting our community and providing quality work to our customers.
Company Description
Locally owned and operated remodeling company with the support of a national powerhouse. We provide exterior remodeling solutions to homeowners in the Capital District at a fair and honest price. We believe in supporting our community and providing quality work to our customers.
Vacancy posted 5 days ago
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