Customer Account Representative

Position Summary The Customer Account Representative will communicate with customers, assist with account questions, coordinate follow-ups, and help maintain strong customer relationships. This role is well suited for someone who is organized, responsive, and comfortable working directly with customers. Responsibilities * Serve as a point of contact for assigned customer accounts * Respond to account questions and service requests * Provide information about products, services, and promotions * Maintain accurate customer account information and records * Identify customer needs and coordinate appropriate support * Communicate customer feedback to internal team members * Assist with customer retention and satisfaction initiatives * Support account-related administrative tasks * Maintain professional communication with customers at all times Benefits * Paid training * Professional development opportunities * Supportive team environment * Career advancement opportunities * Hands-on customer account experience * Competitive compensation Minimum requirements: * High school diploma or equivalent * Strong communication and interpersonal skills * Customer-focused and professional approach * Excellent organization and attention to detail * Ability to manage multiple priorities * Comfortable working independently and with a team * Previous customer service, retail, sales, or account support experience is a plus

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