Communications Specialist

Role Summary We are seeking a high-performing Senior Consultant to support U.S. Customs and Border Protection (CBP) in executive communications and enterprise task management. This visible role sits at the center of strategic communications and mission‑critical operations, requiring sound judgment, precision, and the ability to thrive in a fast‑paced federal environment. What You Will Be Doing Task Management Manage the full lifecycle of deliverables, including intake, tracking, coordination, and closure, providing routine status updates and quality control reviews Analyze incoming tasks for requirements, assign ownership, and ensure timely responses Coordinate across organizations to gather inputs, reconcile feedback, and ensure consistency Communications Draft, edit, and finalize executive‑level communications (briefing materials, memos, talking points, emails) Translate complex operational or policy information into clear, concise messaging Support development of internal communications products and leadership briefings Ensure messaging alignment across stakeholders and organizational priorities Operations and Process Improvement Identify inefficiencies in tasker workflows and recommend process improvements Develop SOPs, templates, and job aids to standardize task management and communications processes Support surge efforts and high‑priority requests in a fast‑paced environment Required Qualifications Minimum of five years of relevant experience Bachelor’s degree Strong organizational, communications (written and verbal), and project management skills Active DHS Public Trust Clearance U.S. Citizenship required (NO EXCEPTIONS) Desired Qualifications Certifications in project management (PMP), change management (PROSCI), SCRUM, or similar Three years in federal consulting preferred Location Washington, DC or Indianapolis, IN Travel Less than 10% Education Level Bachelor’s Degree Clearance Level Active DHS Public Trust Clearance U.S. Citizenship required (NO EXCEPTIONS) Equal Employment Opportunity Statement MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law. #J-18808-Ljbffr Metaphase-Consulting