Patient Access & Scheduling Specialist II
University of Rochester
University of Rochester Medical Center is seeking a Call Center Representative II to join the Orthopaedics & Rehabilitation - Brighton team. The role handles high-volume patient inquiries by phone and email, schedules appointments, and provides general information and clerical support per SOPs.
Strong communication and customer service skills are essential to ensure timely patient access and data accuracy in EMR systems. Hybrid work arrangement.
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