Risk Management Administrator

Job Description

Job Description

About the Role:

The Risk Management Administrator role will provide administrator services to the legal, 
vending, insurance, and risk managements services. To meet the expectation in this role you 
should have a detailed understanding of the full Microsoft Office suite, be extremely fast at 
solving problems and have experience as in risk management protocols. The culture of the 
International Headquarters is a leadership-enriched culture. Our core principles as a staff team 
ae professionalism, accountability, consistency, collaboration and structure.

Responsibilities:

• Drafting reports, memos, letters, minutes, and other documents for risk management, legal, vending and insurance matters.
• Prepare cease and desist correspondences to policy and license violators.
• Manage the reporting and resolutions process for vendors.
• Manage the special events checklist (“SEC”) process.
• Respond to customer service request via the help desk customer support portal and other methods of communications
• Perform research and training on matters pertaining to risk management
• All other duties as assigned by the Risk Management Manager.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality.
• Oral Communication - Responds well to questions; Demonstrates group presentation skills; Actively participates in meetings.
• Written Communication - Writes clearly and informatively; Presents numerical data and rules and regulations effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes constructive feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
• Change Management - Communicates changes effectively; Builds commitment and overcomes resistance.
• Leadership - Inspires and motivates others to perform well; Accepts feedback from others.
• Quality Management - Looks for ways to improve and promote quality.
• Business Acumen - Understands business processes and implications of decisions.
• Cost Consciousness - Works within approved budget.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
• Professionalism - Approaches others in a tactful manner; Works well under pressure; 
• Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security - Observes safety and security procedures; Reports and addresses potentially unsafe conditions.
• Dependability - Follows instructions, responds to direction by the Brand & Media Director.
• Job Description: Risk Management Administrator
• Results-Oriented - Must be able to set, execute, and achieve the goals and objectives of the fraternity. Capable of delivering results in a demanding environment with limited resources (financial, human, and technological.).
• Computer Skills - Must have competent PC skills and knowledgeable of business software (e.g. - Microsoft Office suite).
• Trademark & Copyright Management - Managing filings, renewals, monitoring usage, and addressing potential infringements.
• Regulatory Awareness - Understanding relevant laws, standards, and industry best practices related to intellectual property.
• Technology Adoption - Comfortable integrating new applications into daily workflows to improve efficiency and productivity.
• Rapid Application Learning - Proven ability to quickly learn, adapt to, and effectively utilize new systems, tools, and technologies with minimal supervision

Requirements:

• Bachelor's degree in Risk Management, Business Administration, Legal Studies, or a related field
• 2+ years of experience in risk management, compliance, or a related administrative role
• Strong knowledge of risk assessment frameworks, insurance principles, and regulatory compliance
• Excellent written and verbal communication skills with the ability to engage diverse stakeholders
• High level of discretion, integrity, and professionalism when handling sensitive matters
• Proficiency in Microsoft Office Suite and document management systems
• Experience working with nonprofit organizations, Greek-letter organizations, or membership associations is a plus

About Us:

Omega Psi Phi Fraternity, Inc. was founded in 1911 at Howard University and stands as one of the oldest and most distinguished African American fraternities in the world. With a mission rooted in scholarship, manhood, perseverance, and uplift, we have built a legacy of community service and brotherhood that spans over a century. Our team is proud to support a global network of dedicated members who continue to make a meaningful impact in communities across the nation and beyond.