Receptionist

Receptionist for Burke County Outpatient Clinic

The Community Service Board of Middle Georgia is seeking a qualified individual to serve as our next Receptionist for our Burke County Outpatient Clinic! The selected candidate will be a professional individual who has strong communication skills and provides exceptional customer service. This is a very busy environment and requires superior organizational skills, the ability to multi-task and prioritize daily activities.

Responsibilities of the Receptionist:

• Coordinate follow-up appointments with the MD/NP and ensure ordered labs, psychological evaluations, and referrals are scheduled. Document follow-up efforts as nonbillable.
• Serve as Treatment Engagement Specialist by orienting individuals to services, completing consents, scheduling initial appointments, and completing/billing GIRPP notes
• Answer phone calls, take messages, and route calls appropriately.
• Monitor authorizations and treatment plan expiration dates and ensure updates are completed before MD/NP appointments.
• Assist with scanning and other duties as needed.
• Provide backup for therapist scheduling and Treatment Engagement staff.
• Maintain the CSU discharge follow-up scheduling spreadsheet and update PMR forms when individuals attend appointments.
• Communicate professionally and courteously with individuals and coworkers.
• Accept responsibility, follow supervisor direction, and respond appropriately to feedback
• All other duties as assigned

Here are some of the things we require:

• High School Diploma/GED Equivalent
• Valid Georgia Drivers License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Heres what would put you over the top:

• Previous administrative experience

Benefits of Working with CSB of Middle GA:

As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:

• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility Companywide!
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!
• Paid Lunch Breaks*
• & So Much More!

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.

*Please note that paid lunches are only for select positions that must assist individuals with eating needs at typical meal periods

** Final pay rate will be dependent on a combination of qualifications such as experience and education.