Supply Technician

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

As a Supply Technician, you'll be the backbone of our supply chain operations, ensuring seamless delivery of critical materials to patient care areas. Working under general supervision, you'll take ownership of preparing items for shipment, coordinating with freight vendors, and maintaining the inventory systems that keep our organization running smoothly. You'll play a key role in resolving operational challenges and driving continuous improvements that directly impact patient care delivery.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

 

• Master Logistics Coordination: Partner with major freight carriers (Federal Express, Airborne, UPS, Emery, and others) to arrange efficient pick-ups and manage shipping arrangements that keep our operations on schedule.
• Ensure Quality & Compliance: Conduct thorough inspections of all parcels to verify proper preparation according to security protocols, hazardous materials standards, and shipping requirements—including correct addressing and labeling.
• Drive Efficient Supply Delivery: Deliver supplies to patient care areas with precision, accuracy, and punctuality, ensuring nothing falls through the cracks.
• Maintain Inventory Excellence: Monitor and maintain optimal supply levels across all patient care areas while upholding strict sterility and infection control standards that protect patient safety.
• Optimize Supply Management Systems: Utilize hand-held computers to download, upload, and manage orders through our inventory system, ensuring adequate stock levels and coordinating special orders for non-prime vendor supplies.
• Keep Operations Running Smoothly: Clean, maintain, and organize supply carts and equipment to professional standards, making it easy for staff to locate what they need. Apply appropriate cleaning protocols and PPE knowledge to maintain safety standards.
• Control Costs & Accuracy: Collect and batch patient charge cards daily, manage inventory fluctuations, and report variances to coordinators for evaluation with nursing managers.
• Execute Priority Deliveries: Respond promptly to STAT and routine orders through patient charging systems, ensuring critical items reach their destinations without delay.
• Receive & Distribute Stock: Check incoming supplies, verify item numbers, descriptions, quantities, and delivery locations, then distribute stock to proper locations with documented signatures for accountability.
• Solve Problems Proactively: Address routine departmental issues and challenges, escalating complex problems to supervisors while contributing ideas for process improvements and waste reduction.
• Support Administrative Operations: Sort and route mail efficiently, perform general maintenance on copiers (toner, staples, paper ordering), and keep operations organized.
• Maintain Safety & Compliance: Conduct periodic inspections of inventory for expired items and non-sterile conditions, verify equipment safety certifications, and maintain working knowledge of applicable Federal, State, and local regulations, Corporate Compliance Program, and Code of Ethics to ensure professional, ethical behavior.

Qualifications

EDUCATION/EXPERIENCE REQUIRED: 

• High School Diploma or G.E.D. equivalent with some computer knowledge, typing ability and good communications skills. 
• Approximately six (6) months previous experience in a warehouse or stock department or requisitioning, ordering, or receiving supplies environment in order to gain a working knowledge of the operations and procedures.

Additional Information

This position is very physical with a high degree of walking, lifting, and pushing carts that can be heavy at times