Entry-Level Field Support Specialist (AUSTIN)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$27.00 - $37.40

Location:

Austin,TX, Boise,ID, Chandler,AZ, Dallas-Richardson,TX, Hillsboro,OR, Phoenix,AZ

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . 

 

 

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

 

 

What You’ll Do  

Early Career / New Graduate Opportunity

As a  Field Service Engineer (Customer Engineer) , you’ll launch your engineering career by working hands-on with cutting-edge semiconductor equipment while partnering directly with customers. You’ll be supported by experienced mentors and a structured training program as you grow your technical skills and confidence.  

 

In this role, you’ll collaborate with senior engineers to install, maintain, and upgrade Applied Materials equipment at customer sites. You’ll also work closely with internal teams to continuously improve processes and deliver exceptional service. This is a great opportunity for recent graduates who enjoy problem-solving, working with advanced technology, and learning something new every day.  

 

Why Applied Materials

Applied Materials is at the heart of the rapidly growing semiconductor industry , which powers today’s most important technologies—from AI and cloud computing to electric vehicles and renewable energy. As global demand for chips continues to rise, the industry is investing heavily in new technology and talent, making now a great time to start your career .

 

At Applied Materials, you’ll gain hands-on experience with cutting-edge equipment while building highly sought-after technical skills. We invest in training, mentorship, and long-term career growth , giving new graduates the opportunity to grow alongside an industry that’s shaping the future.

There’s no better time to get started.
If you’re ready to turn your education into real ‑ world impact and launch your career in a high ‑ growth industry, apply now and grow with Applied Materials.

Your Training & Development  

At Applied Materials, we’re committed to your success with a structured 6–8 month training program that prepares you from day one, including:

• Classroom training to build foundational technical knowledge  
• Hands-on lab training with real equipment  
• On-the-job training alongside experienced Field Service Engineers  

This structured program is designed to help you transition from student to professional and gain the skills needed to work independently in the field.  

 

Role Responsibilities  

• Partner with Senior Field Service Engineers to install, maintain, and upgrade customer equipment  
• Learn to use digital analytics and tools to troubleshoot technical issues  
• Apply basic diagnostic techniques to assess equipment performance, with mentorship and guidance  
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) 
• Communicate directly with customers in a professional and supportive manner  
• Follow safety, quality, and process guidelines while working in customer environments  
• Take on additional projects and responsibilities as you grow in the role  

 

Career Growth Opportunities  

This role offers  clear career progression within Applied Materials. As you gain experience and demonstrate proficiency, you’ll have opportunities to:  

• Advance to higher-level Field Service Engineer roles  
• Specialize in advanced tools or technologies  
• Take on mentorship, leadership, or technical expert responsibilities  
• Explore cross-functional career paths within engineering, operations, or training  

 

Applied Materials is committed to developing early-career talent and supporting long-term career growth.  

 

Minimum Qualifications  

• Associate degree, recent college graduate, military technical training, trade certification, or equivalent hands-on experience  
• Basic mechanical aptitude and interest in technical systems  
• Willingness to learn and read electrical and mechanical schematics  
• Ability to diagnose and solve basic technical problems  
• Strong written and verbal communication skills  
• Basic working knowledge of Microsoft Excel, Word, and PowerPoint  
• Valid driver’s license and ability to obtain a passport, if required for travel  
• Ability to meet on-site safety, environmental, and customer requirements  

 

Preferred Qualifications (Nice to Have) 

• 1–2 years of experience in a technical, field service, or customer support role (internships welcome) 
• Associate degree in electronics, engineering technology, or a related field (bachelor’s degree preferred)
• Exposure to pneumatics, hydraulics, electronics, vacuum systems, or thermodynamics  
• Familiarity with hand tools and basic test equipment, including digital multimeters  

#LI

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

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