Oliver Wyman - AI Product Enablement Senior Manager

Quotient Inside Ai Product Enablement Senior Manager

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world's leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

Job Overview:

The Quotient Inside AI Product Enablement Senior Manager works closely with the Director of Product Enablement who leads the design and execution of the AI Capability & Enablement function within Quotient Inside. Operating at the intersection of Product Strategy and Product Delivery, this role translates firm-wide AI priorities into scalable enablement strategies, structured coaching, triage, experimentation, and institutional guidance.

This role serves as a senior connector between strategic intent and enterprise execution - owning operating rhythms, stakeholder alignment, prioritization, and workflow design that enable AI usage to scale responsibly and effectively across Oliver Wyman. The Senior Manager is both hands-on and highly strategic, setting a high bar for enablement quality while identifying patterns, risks, and opportunities, and converting them into improvements that strengthen adoption and impact across the organization.

Please Note: Oliver Wyman/Marsh operates a hybrid working policy of 60% in-office attendance

Key Responsibilities:

• Execution & Operating Model Delivery
• Community Engagement & Triage
• Coaching & AI Experimentation
• Pattern Capture & Institutional Learning
• Stakeholder Coordination & Project Leadership

Experience Required:

• 8-10 years of experience in AI enablement, digital delivery, product operations, project management, or related roles.
• Demonstrated experience leading complex cross-functional initiatives with multiple stakeholders, defined deliverables, and measurable outcomes.
• Hands-on experience working with AI tools and workflows (e.g., custom GPTs, prompt engineering, AI assistants), with the ability to translate experimentation into scalable enablement approaches.
• Experience operating in professional services or similarly complex, matrixed environments preferred.
• Experience influencing senior stakeholders and shaping operating models, standards, or adoption strategies preferred.

Skills & Attributes:

• Highly structured operator with strong project leadership, facilitation, and coaching skills.
• Fluent in AI experimentation (meta-prompting, workflow testing, custom GPT exploration) and able to apply judgment to complex or ambiguous use cases.
• Strong stakeholder management, communication, and influencing skills across a range of seniority levels.
• Analytical and strategic thinker capable of identifying patterns, synthesizing insights, and converting learning into scalable action.
• End-user obsessed and committed to practical, enterprise-level impact.
• Comfortable balancing independence with alignment to strategic direction, while exercising sound judgment in fast-moving environments.
• Able to lead through ambiguity, manage competing priorities, and establish clarity for others.
• Demonstrated ability to raise standards, improve ways of working, and model high-quality enablement for colleagues and partners.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.