Dispatch Support Admin

Raise Up, BAC Transportation, Alaska Medical Transportation

Description

To be considered for employment, you must possess the minimum qualifications for a Dispatch Support Admin, including but not limited to:

Minimum high school diploma or equivalent.
Must be 18 or older
Possess a sincere desire for delivering 1st-rate customer service
Must be able to work within a 24-hour schedule to include weekends, evenings, and holidays.
Well-organized, detail-oriented, and able to multitask.
This position will require long-term sitting and the use of hands and arms.
Must have excellent verbal and written English communication skills.

Average daily duties will include, but are not limited to:

Maintains a safe, hazard-free, positive, clean, organized work environment by promoting and practicing safe work habits.
Champions have effective and positive communication with all team members.
Maintaining solid customer relationships by handling reservations, questions, and concerns with speed and professionalism as described in the employee handbook.
Monitor communication boards and prioritize tasks
Monitor company email boxes and process requests
Record information as required by the company
Confirms reservations and collects payments for trips
Responds proactively to prevent customer service situations and documents incidents
Proactive in solving customer problems and satisfying customers in various situations.
Performs all duties as outlined on the daily checklist.
Ensures accurate revenue collection and payment processing for reservations.
Fulfill all other duties assigned by the leadership.

Must possess skills required to fulfill expected job duties, including but not limited to:

Excellent communication skills
Follow verbal and written directions
Problem-solve proactively with quick, critical thought processing
Acute attention to detail with a high-level of accuracy
Well-organized, detail-oriented, and able to multitask with a good memory for details and procedures
Ability to work well in a team environment
Possess desktop computer skills

Apply

Vacancy posted 4 days ago

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