Senior Manager, Digital Insights & CX Analytics
Thornton Tomasetti
Abbott Laboratories in the United States (Illinois) seeks a Senior Manager, Digital Insights and Analytics to elevate the customer experience through advanced insights and analytics. You will own the CEI, scale VoC capabilities, and drive customer-centered improvements across marketing, product, and digital teams. You will lead journey mapping, leverage AI/predictive analytics, and partner with cross-functional teams to implement data-driven CX enhancements that align with business goals. #J-18808-Ljbffr Thornton Tomasetti
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