Sales Support Specialist

divh2Sales Support Specialist/h2pFounded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients EKGs through holter monitor, event monitor, mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of a cardiac device company to become the gold standard for patient care. We want you to help us make this a reality./ppWe currently have an opening for a Sales Support Specialist in our Johns Creek office. A SSS will handle all inbound communication from our sales team./ppstrongDuties And Responsibilities:/strong/pulliAssist the sales team with all requests to include, but not limited to, password resets, new account set-ups, child account set ups, clinic calls/liliLiaise with all departments to ensure sales team requests are handled quickly and efficiently. This includes, but it is not limited to, IT, Pair Tech, Logistics/liliGenerate all required reports for sales support, customer service and sales team./liliAssist in training new team members in systems, processes, and best practices./liliPerform other related duties as assigned by management./li/ulpstrongQualifications:/strong/pulliOne to two years related experience or equivalent./liliExcellent customer service skills./liliExcellent oral and written communication skills./liliProficient on Microsoft Office./liliAbility to work with minimal supervision./liliBasic level of understanding of medical terminology/liliCommitment to excellence and high standards./liliStrong organizational, problem-solving, and analytical skills./liliAbility to manage priorities and workflow/liliVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm/liliAcute attention to detail./liliAbility to work with minimal supervision./li/ul/div