Telecommunications Manager Part-Time

Monmouth University is seeking applications for a Part-Time Telecommunications Manager in the Information Operations Department. The Successful candidate will administer and manage the telecommunication systems including Avaya IP Office; AVST voicemail; Teltronics Call Recording; Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff. This is an in-person, on-campus, non-remote position. Additional Application Material Required: Monmouth University requires all applications and supporting documents to be submitted via the university’s career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded.

• Resume or Curriculum Vitae
• Cover Letter

Optional Documents: * Contact Information for Three Professional References

DUTIES AND RESPONSIBILITIES:

* Administration and management of telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911 systems. * Supervision of telecommunications staff, backup operators and outside vendors.

• Procurement and administration of cellular telephone plans and devices.
• Consult with University personnel in determining current and future

requirements for their telecommunication needs. * Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non-MU events on campus.

• Negotiate and monitor telecommunication service contracts
• Oversee all incoming telecommunication bills and coordinate payment
• Work with outside vendors on design, installation and repair projects.
• Work with outside vendors to resolve telephone billing problems.
• Document and maintain all telephone records include caller ID.
• Other duties as assigned.

MINIMUM REQUIREMENTS:

* Familiarity with Avaya telephone systems – especially IP Office and AVST VoiceMail.

• Familiarity with telephone call accounting software.
• Understanding of telephone cable plant systems.
• Be able to provide after hours coverage, as needed.
• Previous Supervisory Experience

PREFERRED REQUIREMENTS:

* Five years working in the telecommunications industry on the technical side. Questions regarding this search should be directed to: Barbara Santos at View email address on click.appcast.io or View phone number on click.appcast.io Note to Applicants: Please keep in mind that a job posted as “Open until filled” may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position. Department: Information Operations Work Schedule: To be determined Total Weeks Per Year: 52 Hours Per Week: 28 hours per week Expected Salary: $50 per hour Union: N/A Job Posting Close Date Open until filled