Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 after spending five years working for a State Farm agent in East Tennessee. That experience helped prepare me to build an agency focused on growth, leadership, and serving customers the right way.

I graduated from University of North Carolina at Chapel Hill and am married with a son. Outside of work, I enjoy running marathons, golfing, and staying active whenever I can. Giving back to the community is important to our agency. We participate in charitable programs throughout the year and sponsor a variety of local running events.

Our agency offers PTO, licensing reimbursement, a casual office environment, and a strong focus on work-life balance. We believe people perform best when they feel supported both professionally and personally.
Our culture is growth-focused and leadership-driven.

I’m looking for someone with aspirations—someone who wants to lead, continue improving, and grow into bigger opportunities over time. If you’re motivated, driven, and looking for a place where you can develop both personally and professionally, this could be a great fit for you.

ROLE DESCRIPTION:
Joshua Brandt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.