Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
We've been in business for 20 years and currently lead a close-knit team of three full-time members, plus the agent. With a strong office culture and a genuinely enjoyable work environment, we also offer flexible scheduling to support work-life balance. The agent is a University of Tennessee alum and has 23 years of insurance experience.

Community involvement is a huge part of who we are. We stay active in the community through volunteering with the local food bank and churches. We also take care of our team and offer perks like a Simple IRA and reimbursement for all licensing costs.

If you bring a strong work ethic, a good attitude, and a genuine desire to help others, you’ll fit right in.

ROLE DESCRIPTION:
Herby Clark - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.