Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’m a proud Air Force veteran who has spent more than two decades in service and operations, and today I’m honored to serve my local community as a State Farm Agent here in Louisville, CO. Giving back is incredibly important to me—I’m actively involved with the Louisville Chamber of Commerce and previously served as President of Coal Creek Meals on Wheels. When I’m not working with customers, you’ll usually find me enjoying Colorado’s incredible outdoors with my family.

I offer a supportive work environment with a strong focus on work-life balance, along with benefits such as a 401(k) and health coverage. I’m looking for someone who’s motivated, eager to grow, and ready to build a long-term future with my agency.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Marc Sisler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.