Service Manager

Job Description

Job Description

Qualifications

• Minimum of 2 years of store or service manager experience

• General automotive knowledge

• Excellent customer service disposition

• Good communication skills

• Leadership ability

• Team building skills

• Ability to work a flexible retail schedule including weekends, evenings and holidays

• Clean driving record and ability to maintain a valid driver's license

Responsibilities

• As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers

• Following up with customers, services requested, estimated completion times etc.

• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts

• Deliver and discuss pricing estimates with customers as well as promoting shop service specials

• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed

• Supervise up to ten employees

• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

• Maintain inventory counts

• Overall cleanliness and organization of the facility

• Other duties as assigned