Help Desk Agent

1+ year of hands‑on IT Support experience Knowledge and experience of Windows10/11 Experience imaging and troubleshooting new devices including with laptops, PCs, printers, scanners, tablets and handhelds; responsible for imaging newly received hardware Document any technical issues and feedback Nice to Have Skills & Experience Mobility experience Job Description Our client is seeking a Level1 IT Technician in Houston, TX in a beverage distribution center. They will work alongside other technicians and image newly received hardware such as laptops, desktops, tablets and handhelds. This individual should have at least 1 year of IT support experience. They will begin working to roll out all of the new hardware but they may have to visit some of the other facilities to refresh their hardware as well. This resource must be willing to go on‑site 5 days a week (M‑F). Pay Rate Up to $21/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. #J-18808-Ljbffr