Supervisor - Laboratory Services (Hematology/Coagulation)

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Ready to lead a dynamic laboratory team? As a Supervisor of Laboratory Services (Hematology/Coagulation), you'll take the helm of one or more technical areas or shifts in a clinical laboratory, keeping everything running smoothly and in top form. You'll champion best practices, maintain cutting-edge procedures that meet accrediting and regulatory standards, and build an engaged, high-performing team. Collaborate with Medical and Technical Team leaders to evaluate and roll out innovative test methods, keep our supply chain humming, and use data-driven insights to deliver exceptional service quality. Plus, you'll help shape system-wide standards that elevate our entire Pathology and Laboratory Medicine Service Line!

• Lead and oversee the operation of one or more technical areas or shifts, ensuring smooth daily operations
• Build and maintain a stellar team through recruitment, competency development, engagement initiatives, and performance management
• Create and maintain technical and operating procedures that exceed accrediting and regulatory requirements
• Partner with Medical and Technical Team leaders to evaluate and implement innovative test methods
• Manage supply chain requirements to keep operations efficient and effective
• Develop financial forecasts and leverage metrics to drive service quality and operational excellence
• Champion the development and implementation of system-wide standards across the Pathology and Laboratory Medicine Service Line

Qualifications

EDUCATION & EXPERIENCE:

• Requires completion of an accredited Bachelor's Degree program in a chemical, physical, biological science, medical technology or clinical laboratory science.
• Requires certification as MT(ASCP), CLS(NCA), MLS(ASCP) or categorically in the primary area assigned.
• Requires five years of experience, with progressive responsibility in a hospital or clinical laboratory setting including experience with laboratory accreditation.
• Demonstrated technical proficiency and theoretical knowledge sufficient to oversee laboratory functions.
• Must demonstrate proficiency with personal computers for word processing and spreadsheets. Ability to effectively communicate in written and verbal interactions.