Release Manager

Release Manager

Digital Channels Technology (DCT) Release Management team manages risk during development, testing and implementation of multiple releases for the Wells Fargo Digital platforms. The Release Manager tracks progress; facilitates release status meetings; reports status; manages exceptions and communicates with project managers, lines of business, development stakeholders, and partners to ensure release milestones are met and releases are installed with minimal risk and on schedule.

The Release Manager must be able to multitask, analyze complex issues, assess risk, bring groups to consensus, be decisive, and act quickly-- always driven to achieve a successful, on-time implementation of a quality release.

Establish a release inventory that includes projects, maintenance requests, and production defects in the code and infrastructure releases. Facilitate weekly release status meetings for communication between project managers, quality assurance, development, configuration management, and operations. Consult with stakeholders and partners, keep them informed and report on release milestone dates, as well as various statuses of defects and enhancements in each release. Set and manage client expectations by escalating issues, changes and exceptions, when appropriate. Drive task completion to meet release milestones in order to minimize risk. Identify release risks, manage the tasks necessary to mitigate each risk and facilitate issue resolution. Maintain accurate records and artifacts for the entire release from release kickoff through release deployment, including a final root cause analysis and lessons learned for any issues identified during the release cycle. Communicate effectively with business and technical teams, across all levels of management. Work directly with senior management as the high-level expert on release content and issues. Lead and act with appropriate sense of urgency. Multitask in a fast paced environment.