Front Desk Coordinator
IVX Health
Healthcare Front Desk Coordinator
Full Time | Monday–Friday | Day Shift | Infusion Center-Based
We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You’ll Do
- Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
- Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
- Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
- Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
- Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
- Support Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
- 1–3 years of front desk or administrative experience in a medical or healthcare setting
- High School Diploma or GED required
- Strong understanding of insurance verification, billing basics, and the patient intake process
- Proficiency in EHR/EMR systems and scheduling software
- Knowledge of medical terminology and patient-facing protocols
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment while staying organized and accurate
- Quick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve
- Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find:
- Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays
- Supportive Culture: Work with a compassionate, values-driven team
- Professional Growth: Tuition reimbursement, CEU access, and development opportunities
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
- Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.
Guided by Our Purpose
Mission: To improve the lives of those we care for by redefining the care experience.
Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.
Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.
Benefits & Perks
Eligible employees may receive
- Medical, Dental, and Vision Coverage
- Prescription Drug Coverage and Telemedicine Services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
- 401(k) Retirement Plan with Company Match
- Life, AD&D, and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Fertility and Family Planning Support
- Tuition Reimbursement and Certification Assistance
- Continuing Education and Professional Development Resources
- Employee Assistance Program and Wellness Support
- Paid Time Off
- Volunteer Time Off and Charitable Giving Match
- Employee Referral Bonus Program
Benefits may vary based on employment status and eligibility.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.
IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.
Privacy Policy
- ...Shirley Ryan AbilityLab in Northbrook, IL seeks a Patient Services Representative to manage front desk operations, answer calls, verify insurance, and schedule appointments. The role supports timely patient access and accurate demographic data collection, contributing...SuggestedWork at office
Shirley Ryan AbilityLab
Northbrook, IL2 days ago $50k - $55k
...A well-established company in Chicago’s Gold Coast is seeking a Front Desk Coordinator to join their team. This full-time, on-site opportunity offers a competitive salary range of $50,000–$55,000 annually, dependent on experience. The ideal candidate is a detail-oriented...SuggestedFull timeWork at officeMonday to FridayMack & Associates LLC
Stone Park, IL5 days ago- ...professional receptionist to manage a high-volume multiline phone system, greet visitors, and support administrative tasks at the front desk. You will coordinate information between departments, assist with accounts payable, and help ensure a smooth, efficient reception area. The...SuggestedMonday to Friday
$16 - $18 per hour
The Ed Napleton Automotive Group is seeking a Receptionist at Napleton Arlington Heights CDJR to handle incoming calls, greet walk-in customers, and direct them to the appropriate staff, delivering a superior customer experience. This role offers growth opportunities within...SuggestedHourly pay- Franciscan Ministries in Wheeling, IL seeks a friendly receptionist to answer phones, greet visitors, and assist residents with questions while preserving confidentiality. The role emphasizes courtesy, accuracy, and strong communication in a welcoming environment. The position...Suggested
$20 - $22 per hour
Express Employment Professionals is seeking a Front Patient Advocate for a Northbrook optometric... ...ins and scheduling, answer calls and emails, coordinate with doctors, maintain EHR, process payments, and keep the front desk organized while ensuring confidentiality and...Hourly payFull timeMonday to Friday- ...A dental practice in Arlington Heights is seeking a Part-Time Front Desk Coordinator to manage the front desk activities and enhance patient experience. Responsibilities include greeting patients, scheduling appointments, verifying insurance, and maintaining accurate...16 hoursPart time
Bright Direction Dental LLC.
Arlington Heights, IL3 days ago $20 - $22 per hour
...Front Office Supervisor Courtyard Chicago Glenview - Glenview, IL 60025 Overview Salary Range $20.00 - $22.00 Hourly Description JOB... ...staff and management by logging pertinent information in the front desk log. 36. Pass on guest lost and found inquiries to management. 3...Hourly payFull timePart timeCasual workWork at officeLocal areaImmediate startShift workDay shiftVictus Group Master
Glenview, IL3 days ago- HuFriedyGroup in Northbrook, IL is seeking a Receptionist / Administrative Assistant - Operations to be the first point of contact for employees, visitors, customers, vendors, and other guests. This full-time role supports the day-to-day needs of the Operations team in ...Full time
- AH Smiles is looking for an enthusiastic Part-Time Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position...16 hoursPart timeWork at office
- ...School District 65 is seeking a Family Center Receptionist (AM) to provide front office support in a school setting. This part-time role involves greeting visitors, answering calls, and coordinating basic administrative tasks to keep the Family Center running smoothly....Part timeWork at officeMonday to Friday
- Dental Front Desk Coordinator - Experienced (Eaglesoft Required) Our established OON/FFS dental office is looking for a knowledgeable and experienced Front Desk Coordinator who understands the dental field and can help create a smooth, welcoming experience for our patients...Work at office
- North Shore Small Family Office in Highland Park is seeking an experienced Dental Front Desk Coordinator. The ideal candidate will excel in patient scheduling, insurance processing, and using Eaglesoft software for efficient office management. We're looking for someone...Work at office
- Beyond Podiatry is seeking a welcoming receptionist to be the first point of contact for patients and visitors. You will manage front-desk activities, distribute correspondence, and direct phone calls to the appropriate departments. The role may require travel to surrounding...Part time
- ...IL seeks a part-time, on-site Resident Services & Operations Coordinator to warmly greet residents and guests, assist with day-to-day... ...services, and community resources. This is a hands-on role at the front desk, ensuring a welcoming, organized environment. Reporting to...Part time
$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout... ...necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready,...Hourly payFull timePart timeShift workNight shiftAfternoon shiftHilton
Glenview, IL20 hours ago- ...posting charges. The position requires a patient-focused approach and experience in a medical office or customer service environment. The team values compassionate care and professional growth, with a supportive front-office environment. #J-18808-Ljbffr Allergy PartnersWork at office
- ...help manage daily operations and support staff. You will answer calls, greet visitors, sort communications, monitor supplies, and coordinate mail services to keep the office running smoothly. Ideal candidate has excellent written and verbal communication, familiarity...Work at office
- A dental practice in Arlington Heights is looking for a part-time Dental Front Desk Coordinator. The ideal candidate will manage front desk activities, provide excellent customer service, and efficiently handle patient interactions. Responsibilities include scheduling...Part time
- Duly Health and Care in Arlington Heights is seeking a Patient Service Representative to be the welcoming face at the front desk, handling check-in/check-out, scheduling, insurance verification, and copays in EPIC. You will contribute to a smooth patient experience and...
- MyEyeDr. is hiring a Patient Service Coordinator to manage front desk activities during check in/out and provide a best-in-class patient experience. Training will be provided for those new to the optical industry, with weekend and evening shifts required, reporting to...Work at officeWeekend workAfternoon shift
$24 - $26 per hour
...counting). What this role is all about The Front Office is the heartbeat of the guest experience - and as the Front Desk Supervisor, you'll help lead the team that creates... ...Assist with room assignments, reservations coordination, room inventory management, and upselling...Temporary workFlexible hoursShift workDay shiftAfternoon shift- ...Vision insurance The Hilton Garden Inn Chicago North Shore / Evanston is seeking a friendly, professional, and customer-focused Front Desk Supervisor to join our hospitality team. As the first point of contact for guests, the Front Desk Supervisor plays a key role in...Hourly payFlexible hours
$65k - $70k
...We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: ~ Highly... .... JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest...Flexible hoursShift workCrescent Hotels and Resorts
Deerfield, IL2 days ago- ...Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards. Your Growth Path Assistant General Manager - General Manager - Area General Manager Your Focus...Daily paidFull timePart timeWeekend work
Whiteface Lodge
Vernon Hills, IL2 days ago - ...Front Office ManagerManage hotel front office operations in accordance with established guest service and sustainability standards.Assistant General Manager – General Manager - Area General ManagerInterview, select, train, schedule, coach and support associates, ensuring...Full timePart timeWeekend work
The Rittenhouse Hotel
Vernon Hills, IL3 days ago $70k - $75k
...Front Office Manager Trump International Hotel & Tower Chicago Chicago, IL | Full-Time | Salaried Salary Range: $70,000–$75... ...members. • Assign and communicate daily responsibilities to Front Desk, Guest Services, Reservations, and related team members. •...Full timeRelocationShift workTrump International Hotel & Tower Chicago
Stone Park, IL3 days ago- ...Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards. Assistant General Manager – General Manager - Area General Manager Interview, select, train, schedule, coach and support associates...Daily paidFull timePart timeWeekend work
The Rittenhouse Hotel
Vernon Hills, IL4 days ago - The Alden Network is seeking an experienced administrator to direct the overall operation of the Medical Records department and related office functions. You will oversee policies, staffing, scheduling, and documentation to ensure accurate records and efficient service....Work at officeAfternoon shift
$15 per hour
...Job Description Job Description Front Desk Coordinator Company Overview The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs. A recent partnership with the Professional Pickleball...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Coordinator. Be the first to apply!
- reception Glenview, IL
- medical office front desk Glenview, IL
- front desk Glenview, IL
- dental office front desk Glenview, IL
- hotel front desk part time Glenview, IL
- receptionist front desk Glenview, IL
- front desk associate Glenview, IL
- medical screener reception technician Glenview, IL
- spa front desk coordinator
- overnight front office supervisor