Quality Assurance Manager

Job Description

Job Description

Description:

Company Overview Quantic UTC, a division of Quantic Electronics, develops and manufactures mission-critical ceramic capacitors under both the Quantic UTC and Quantic Eulex brands for the High-Rel market. primarily for the Mil/Aero, Test and Measurement and Space markets. At Quantic UTC we believe culture is the foundation on which our business is built and will flourish; We strive for a culture that emphasizes transparency, collaboration, having fun and Getting Stuff done; No Egos, No Jerks.
The Quality Assurance Manager is responsible for leading the quality strategy, processes, and systems to ensure all products meet or exceed customer and regulatory requirements. This hands-on management position will oversee all quality operations for the UTC and Eulex products, ensuring compliance with ISO 9001 standards and drive continuous improvement throughout the manufacturing processes. This position will lead a team of quality professionals and collaborate cross-functionally to foster a culture of quality and accountability.
Key Responsibilities: Quality System Oversight, Compliance & Documentation:

• Develop, implement, and maintain the company’s quality assurance programs, policies and Quality Management System (QMS) in compliance with ISO 9001, Mil-Std-790, and other relevant certifications and regulatory standards specific to electronics manufacturing.
• Establish, document, and enforce quality procedures, metrics, and testing protocols for raw materials, in-process components, and finished capacitors
• Oversee rigorous testing processes, including, but not limited to, IR, Capacitance, DWV, and DPA, to guarantee capacitor reliability and performance
• Maintain quality processes and procedures, including Document and Revision Control, Engineering Change Process and Non-Conforming Material Review
• Analyze production processes, identify areas for improvement, and implement corrective and preventive actions using methodologies such as Six Sigma and Lean Manufacturing
• Collaborate with engineering, operations, and supplier teams to resolve quality issues and ensure all equipment is properly maintained and calibrated
• Manage customer complaints, feedback, and quality-related inquiries, acting as the primary point of contact for quality matters and providing corrective action reports as needed
• Prepare and maintain quality documentation, including manuals, SOPs, test plans, defect tracking, and regulatory reports
• Ensure the facility meets regulatory requirements (ISO, FAR, CMMC, etc.), maintaining accurate and thorough documentation of quality procedures, policies, and audit results.
• Ensure compliance with Federal Acquisition Regulation (FAR) clauses relevant to product and service quality, procurement standards, and contract obligations for government contracts.
• Identify potential risks in processes and implement strategies to mitigate them. Ensure compliance with all relevant regulations and standards, including cybersecurity risks related to CMMC.

Audits & Certifications:

• Conduct regular internal and external audits, inspections, and risk assessments to ensure compliance and address non-conformities promptly
• Lead internal audits and provide support to ensure site is prepared for and participate in external ISO, customer, and regulatory audits.
• Ensure corrective actions are implemented and verified for effectiveness, ensuring continuous improvement across the organization.

Leadership & Team Development:

• Lead, train, and manage the QA team, including hiring, performance management and ongoing growth and development to ensure high team performance and adherence to best practices
• Foster a culture of quality, accountability, and continuous improvement throughout the organization
• Ensure safety procedures are in place and followed??

Education: Bachelor’s degree in Engineering, Quality Management, or a related field. Experience and Knowledge:

• Minimum of 5 years of experience in quality management, preferably in an ISO 9001 manufacturing environment.
• Experience managing a Quality team is required.
• Strong Knowledge of ISO-9001 / AS9100?and quality management systems
• Knowledge of MIL-STD-790 is preferred but not required
• Proficiency in quality methodologies, data analysis, and use of inspection tools and statistical process control
• Excellent leadership, organizational, and communication skills, with the ability to work cross-functionally and drive team performance
• Experience in root cause analysis, corrective/preventive actions, and continuous improvement initiatives
• Understanding of the manufacturing processes and physical and electrical properties of passive electrical components is beneficial
• Proficient in Microsoft Office tools.
• Ability to work in a fast-paced, hands-on environment and engage directly with production teams.
• Strong communication skills with the ability to interface with customers and suppliers.
• Strong analytical and problem-solving abilities.
• Proficiency in data analysis and reporting tools.
• Ability to lead and drive change in a cross-functional environment.
• Knowledge of regulatory standards applicable to the industry
• Experience in the Aerospace and Defense industry is desirable.
• Must meet the “US Person” requirement

Certifications:

• ASQ Certified Quality Manager (CQM) or equivalent is preferred.
• Lean Six Sigma certification is a plus.

Physical Requirements:

• Ability to stand, walk, and move around the production floor for extended periods as well as go up and down stairs.
• Ability to lift and carry up to 40 lbs. occasionally.
• Frequent use of hands for inspection tools, measurement devices, and computer work.
• Ability to bend, kneel, or crouch occasionally to inspect products and equipment.
• Comfortable working in a manufacturing environment with exposure to noise, dust, and fluctuating temperatures.
• Ability to use personal protective equipment (PPE) as required, including safety glasses, safety shoes and gloves.

EEO/AA Quantic is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. We participate in E-Verify. EEO Poster in English EEO Poster in Spanish U.S. EXPORT CONTROLS As a U.S. defense manufacturer, Quantic UTC/Eulex is required to safeguard U.S. defense-related and other export-controlled articles, technologies, and services from unauthorized access, export, or re-export. The transfer of U.S. export-controlled articles, technologies, or services (including manufacturing processes) to individuals or entities that do not qualify as “U.S. persons,” as defined by 22 CFR 120.62, is prohibited without prior authorization from the appropriate U.S. government agencies, such as the Department of State’s Directorate of Defense Trade Controls (DDTC). Under 22 CFR 120.62, a “U.S. person” is defined as a lawful permanent resident as per 8 U.S.C. 1101(a)(20), or a protected individual under 8 U.S.C. 1324b(a)(3). It also includes any corporation, business association, partnership, society, trust, or other entity that is incorporated to do business in the United States, as well as governmental entities at the federal, state, or local levels. It does not include foreign persons as defined in § 120.63. To ensure compliance with U.S. export control regulations, candidates for this position are required to undergo an Export Compliance Assessment. As part of this process, candidates may be asked to provide documentation verifying their status as “U.S. persons” or “foreign persons,” in accordance with U.S. regulation, to determine whether prior authorization is required to perform specific job duties related to this position.