Account Manager
$65k - $70kswipejobs
Account Manager | Woodridge, IL | $65K-$70K
Full-Time | On-Site | Monday-Friday, 8-Hour Shift
We're looking for an experienced Account Manager to be the go-to person for our customers, guiding them from order placement through delivery. You'll manage day-to-day relationships, coordinate orders, and partner closely with our Sales, Production, Purchasing, and Shipping teams to make sure every customer need is met accurately and on time.
What you'll do:
- Serve as the primary point of contact for assigned customer accounts
- Process and manage orders received by email and fax
- Track orders from placement through delivery, proactively flagging updates and catching issues before they become problems
- Respond to customer questions on orders, deliveries, returns, and more
- Collaborate across Sales, Production, Purchasing, and Shipping/Receiving to keep customers satisfied
- Juggle multiple accounts and priorities without losing accuracy or attention to detail
What you bring:
- 5+ years of customer service or account management experience
- EDI and SAP experience
- Manufacturing and/or logistics background
- Strong communication, organization, and problem-solving skills
- A self-starter mindset and comfort working independently or as part of a team
Proficiency in Excel, Outlook, Word, and PowerPoint required. High school diploma or equivalent and 2+ years of manufacturing experience preferred.
If you're ready to be the steady, reliable point of contact customers can count on, we'd love to hear from you.
Vacancy posted 8 hours ago
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