QA and Triage Specialist

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you! About the Role In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot. A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. You’re excited about this opportunity because you will… Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack Optimize: Streamline and enhance QA processes and workflows Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting We’re excited about you because… Familiarity with autonomous vehicle systems A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons Qualifications: Bachelor’s degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent Proficiency in using Issue Tracking Software such as Jira Exceptional analytical skills Proven ability to collaborate and communicate effectively across different functional teams Track record of high quality deliverables with minimal supervision Must be located in Hyderabad, India Nice to have… Familiarity with Linux and command line interfaces Familiarity with version control tools such as Git and ability to run basic commands/workflows Experience with one or more data analytics and business intelligence tools, such as Sigma Experience with SQL About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr DoorDash High Volume