Field Service Technician

Job Posting

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.

Position Type: Full-time, Travel Industry: Electric Vehicle Infrastructure

Location: Various

Department: Service Operations

Key Responsibilities:

• Execute diagnostic, maintenance, and repair work on charging systems
• Perform commissioning and periodic maintenance interventions
• Work independently and collaboratively to maximize repair efficiency
• Document repairs thoroughly and consistently
• Provide feedback to remote service and development teams
• Coordinate service interventions within assigned territory

Requirements:

• Technical Background
• Technical certification or experience in electrical engineering
• Experience as electrician in low-voltage range (up to 1,000V)
• 2+ years support role in eMobility/EV charging industry
• Basic software and diagnostic skills
• Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
• Proficiency in MS Office (Windows, Excel, Word)
• Professional communication abilities
• Experience working under time pressure
• Ability to manage urgent customer escalations
• Ability to lift 75lbs (components and units)
• Capable of repeated ladder climbing
• Able to stand/walk for extended periods
• Valid driver's license
• Valid passport
• Flexibility for overtime work
• Willingness for domestic and international travel
• Available for flexible hours

Benefits:

• Medical Benefits with cost assistance
• Vision
• Dental
• Life Insurance paid by employer
• Disability
• Flexible Spending Accounts (FSA/HSA)
• PTO (minimum 16 days)
• Company holidays