Express Service Advisor

Dealership L0326 Driveway Subaru of Moon Township Subaru of Moon Township Now Hiring: Express Service Advisors Pay: $35,000-$50,000 Schedule: Flexible work schedule You’ll work on-site and will report to the Service Manager Why Join Our Team? We understand what top-notch performers need to thrive and we are looking for talented Express Advisors to join our team of All-Stars! We have a fun and unique system that produces extraordinary results! What You'll Do Greet customers in a friendly and professional manner. Identify, confirm and offer resolution to customer concerns. Communicate with customer what needs to be done, how much it will cost and when service will be complete. Assess customer needs by conducting a vehicle walk around. Attain agreement from customer for service needs. Write accurate repair orders Provide estimates that are accurate and support upfront pricing guarantee. Obtain approval to review findings of multi-point inspection and associated prices. Obtain approval to proceed with Additional Service Requests What You'll Bring 2+ customer service experience Polished and professional demeanor Strong communication skills Ability to communicate technical terms to a non-technical audience Ability to create a memorable experience for our customers Ability to work well in a team environment Valid Driver's License with acceptable driving record Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. #J-18808-Ljbffr