Senior Business Experience & Planning Advisor - Contract Management

Senior Business Experience & Planning Advisor

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Business Experience & Planning Advisor within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX or Birmingham, AL.

The Business Experience Planning & Administration Advisor Sr plays a critical role in supporting Presidents CIO Group by ensuring that business initiatives, contracts, and technology-related processes are effectively planned, governed, and executed. This role blends business analysis, program coordination, and executive-level communication to drive data-informed decisions and optimize operational outcomes. The position will be responsible for strategic engagement with senior leadership, requiring deeper analytical insight and the ability to translate complex data into actionable recommendations.

Key Responsibilities:

• Oversee and support the governance of technology-related contract processes, ensuring alignment with internal controls, policies, and board-level expectations
• Facilitate end-to-end workflow coordination across business, technology, and operations teams
• Provide guidance and recommendations to ensure initiatives follow proper processes and deliver intended outcomes
• Aggregate, analyze, and interpret complex data sets to support decision-making across Presidents CIO Group
• Ensure data accuracy, integrity, and consistency across multiple sources and stakeholders
• Organize and present data in a clear, structured format that is easily understood by both technical and non-technical audiences
• Identify gaps in data and recommend optimal sources and strategies for data collection and utilization
• Partner with senior leaders and executives to support strategic planning and business experience initiatives in the contract processes
• Translate complex analytics into meaningful insights and actionable recommendations
• Lead or contribute to in-depth discussions with leadership on business performance, trends, and opportunities
• Serve as a key liaison between business, technology, and executive stakeholders
• Communicate complex concepts clearly, concisely, and effectively to diverse audiences
• Influence decision-making through strong storytelling supported by data and analysis
• Identify opportunities to improve processes, reporting, and overall business experience delivery

Key Qualifications:

• Experience working with governance processes, contracts, or technology-related initiatives
• Strong analytical skills with the ability to synthesize large and complex data sets
• Proven experience in business analysis, program management, or related roles
• Demonstrated ability to communicate effectively with executives and senior stakeholders
• Advanced problem-solving skills with a focus on data-driven recommendations
• Excellent written and verbal communication skills

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.