Store Manager (Bilingual Mandarin/English)

Job Description

Job Description

Store Manager (Bilingual Mandarin/English)

Asian Family Market · Bellevue, WA · Full-time

$85,800 – $104,000 + bonus

80 employees

Mandarin + English required

On-site · Bellevue

Asian Family Market has served the Pacific Northwest Asian community for over a decade across four locations. We're looking for an experienced, people-first store manager to lead our Bellevue location — one of our highest-volume stores and the heart of our operation.

This role comes with real ownership. You'll run the full store: your team, your numbers, your culture. If you're a strong operator who leads with accountability and knows how to bring out the best in a team, we want to hear from you.

What you'll do

Lead, develop, and schedule a team of approximately 80 employees across all departments

Own store P&L — manage labor costs, shrinkage, and operational expenses to hit financial targets

Set the tone for customer experience and resolve escalated issues with professionalism

Partner with buyers and department leads to ensure product quality, presentation, and in-stock standards

Maintain compliance with food safety, labor, and operational regulations

Communicate effectively with Mandarin-speaking staff, vendors, and customers

Report to and collaborate with senior leadership on performance and improvements

What we're looking for

3+ years of management experience leading teams of 20 or more — retail, hospitality, food service, or similar

Fluent in both Mandarin and English (written and spoken)

Strong people leadership — you coach, hold people accountable, and build culture

Comfortable owning financial performance — P&L, labor, and KPIs

Calm, decisive, and solutions-oriented under pressure

Grocery experience is a plus but not required — we'll train the right leader

What we offer

$85,800 – $104,000 base salary, commensurate with experience

Performance-based bonus

Health insurance

401(k) Match

Paid time off

门店经理（中文 / 英语双语）

百家超市 Asian Family Market · Bellevue, WA · 全职

???? 年薪 $85,800 – $104,000 + 奖金

???? 管理约 80 名员工

????️ 普通话 + 英语

???? Bellevue,WA

百家超市深耕西北地区亚裔社区逾十年，目前在西雅图地区拥有四家门店。我们正在寻找一位经验丰富、以人为本的门店经理，带领Bellevue旗舰店的团队。

这是一个真正能发挥主导作用的职位。您将全面管理门店运营：团队、业绩与文化。如果您是一位擅长带团队、勇于承担责任的管理者，欢迎与我们联系。

主要职责

领导、培育并排班约 80 名员工，覆盖各部门

负责门店损益（P& L）管理，包括人工成本、损耗及运营开支

把握客户服务标准，妥善处理升级投诉

与采购及各部门主管协作，确保商品质量、陈列及库存标准

确保食品安全、劳工法规及运营合规

以中文与员工、供应商及顾客进行高效沟通

任职要求

3 年以上管理经验，带领过 20 人以上团队（零售、餐饮、服务业均可）

普通话与英语均流利（口语及书面）

优秀的领导力——善于辅导员工、建立问责文化

具备财务管理意识，能够掌握并优化 P&L、人工及 KPI 数据

遇到压力时冷静、果断、以解决问题为导向

有超市或生鲜零售经验者优先，但非必须——我们会培训合适的管理人才

我们提供

年薪 $85,800 – $104,000，根据经验面议

绩效奖金

医疗保险

401(k) 退休金计划

带薪休假