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Customer Service Agent

Virtual Vocations Inc

Serving as the primary point of contact for customers, the full-time Customer Service Agent will respond to inquiries, resolve issues, and provide information about products and services in a 100% remote environment. Key responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat Identify and resolve customer issues by troubleshooting problems and providing appropriate solutions Document customer interactions accurately in the company's CRM system Required qualifications High school diploma or equivalent Proven experience in a customer service role or similar position Basic computer proficiency, including familiarity with CRM software and Microsoft Office Ability to handle multiple tasks and manage time effectively in a fast-paced environment Experience working in a call center or customer support environment Virtual Vocations Inc

Vacancy posted 1 day ago
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