Public Safety Officer

The Opportunity

The Memphis Grizzlies are looking for a Public Safety Officer to patrol and protect the FedExForum, promote and enforce safety and security, and act as a visible deterrent against irregular activity. You will assist in 24/7 security for the arena as well as event-related security. This role rotates between multiple posts throughout the building, including, but not limited to, rover, top of dock, employee entrance(s), and receiving.

In This Role You Will

Rotational Post Responsibilities:

Top of Dock:

• Monitor the loading dock area to ensure proper access by authorized personnel only.
• Verify credentials for deliveries, vendors, and contractors.
• Communicate with internal departments regarding expected shipments.
• Maintain a log of vehicle entries and ensure fire lanes are clear.

Receiving:

• Secure the receiving area to prevent unauthorized access.
• Ensure proper check-in/check-out of incoming packages and deliveries.
• Escorts deliver drivers and contractors as needed.
• Conduct visual inspections of incoming items for security compliance.

Rover (Roaming Officer):

• Patrol the interior and exterior of the facility on foot or by vehicle.
• Observe and report safety hazards, suspicious activities, or policy violations.
• Assist with crowd management and guest safety during events.
• Respond to incidents and emergencies following established protocols.

Employee Entrance:

• Serve as the first point of contact for staff and event personnel.
• Verify identification and event credentials for all entering the building.
• Enforce access control protocols and maintain sign-in logs.
• Provide information and assistance to employees entering the arena.

Additional Responsibilities:

• Assist with evacuation or shelter-in-place procedures during emergencies.
• Complete incident and shift report accurately and thoroughly.
• Provide exceptional customer service to guests and employees.
• Attend mandatory training sessions and maintain certifications (e.g., CPR, First Aid).
• Collaborate with law enforcement or emergency responders when necessary.
• Operate CCTV and access control systems.
• Conduct threat detection monitoring (ex. weather, social media, and open-source data).
• Distribute, collect, and inventory shift equipment (ex. radios).
• Participate in a variety of meetings and committees to ensure that safety and security issues are appropriately addressed.
• Performs other job-related duties as assigned.

The Experience You Will Bring

• High-School Diploma or GED.
• At least one year of related security experience or equivalent military experience.
• Working knowledge of security operations and/or safety practices.
• Strong observational and problem-solving skills.
• The ability to remain calm and make sound decisions, under pressure.
• Must be able to meet minimum requirements for the license eligibility for the State of Tennessee Private Protective Services.
• Must be able to meet qualifications for license renewal under the State of Tennessee Private Protective Services every 2 years.
• Must be available to work middle shift, weekends, and holidays, as needed.
• Must be at least 18 years of age.

Physical/Cognitive Requirements:

With or without reasonable accommodation:

• Prolonged periods of sitting at a desk, working on a computer, walking, and standing.
• Must be able to lift 15 pounds at times.
• Ability to travel throughout the facility, as required.
• Must possess visual activity, i.e.: close, distance, and color vision, depth perception and the ability to adjust focus.
• Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, indoor/outdoor, and flashing lights.
• Continuous stretching, standing and walking, including up and downstairs

Nice to Have:

• Knowledge of sports and entertainment, specifically NBA basketball.
• Working knowledge of security operations and/or safety practices.
• Security license.
• Working knowledge of safety equipment.

What We Offer:

At the Memphis Grizzlies, we strive to provide a fun, diverse, and rewarding work environment for all team members. In addition to offering a competitive hourly wage, we have other great benefits and perks.

Discounts and Perks:

• Flexible scheduling around your availability
• Team Store Discounts
• Discount game night meals and snack program
• Discount parking
• NBA Sponsored Discount Programs
• Employee Referral Bonuses
• Company Swag
• Employee Recognition and Years of Service Awards

Memphis Basketball LLC is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Applicant Safety: The Memphis Grizzlies have been made aware of bad actors using our company's name for fake employment opportunities using social media and instant messaging platforms. The Memphis Grizzlies will never require candidates to send or deposit money in exchange for, or as a condition of, an offer of employment. The Grizzlies will also never ask for any sensitive personal information such as social security numbers, dates of birth, or bank account details via email, social media or messaging platforms, or during interviews. If you are contacted by anyone claiming to represent the Memphis Grizzlies and cannot confirm they are with our company, please contact us with the details.